Nabheel Hanif

Experience

• 

  Finetuned Automotive

  Oct 2019 - Sept 2021

  Automotive Technician

  Worked as a Service Technician for Finetuned Automotive Private limited, a company specializing in automotive maintenance and repair. Responsible for diagnosing and repairing vehicles, ensuring customer satisfaction, and maintaining high-quality standards.Key Responsibilities:• Inspecting Vehicles and Diagnosing any required work • Discussing required repairs with customers • Calculating the expected time and cost of Vehicle work. • Repairing or replacing components as required. • Road testing Vehicles to test repair work. • Performing service checks • Performing Vehicle maintenance tasks, such as changing oil and air filter, as required. • Cleaning and maintaining the work environment to ensure equipment longevity and workplace safety. Show less

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  Rosenbauer Group

  Mar 2022 - now

  Currently serving as a Service Administrator for Rosenbauer Group (Bahrain & Kuwait region), Responsible for overseeing service operations and ensuring customer satisfaction. Manage administrative tasks, including contract management, procurement, and inventory management. Collaborate with internal teams to ensure efficient service delivery.Key Responsibilities:• Coordinate service requests and schedule technicians to ensure timely resolution of customer issues.• Responsible for the procurement of all spare parts and tools required for the maintenance of the firefighting fleet.• Maintain accurate records of service activities, including documentation of repairs and parts used.• Communicate with customers to provide updates on service requests and address any concerns or issues.• Assist with technical documentation and provide support to service technicians as needed.• Collaborate with the sales team to identify opportunities for upselling and cross-selling of services and products. Show less Served as an Administration Officer for Rosenbauer Group (Abu Dhabi Branch), a company specializing in the manufacturing, maintenance and repair of fire trucks. Provided administrative support to the operations team and ensured smooth functioning of day-to-day activities.Key Responsibilities:• Communicate regularly with technicians and parts associates to guarantee completion of work in a timely manner.• Assisted with procurement and inventory management, ensuring availability of necessary parts and supplies.• Supported contract management activities, including reviewing and updating contracts as needed.• Provided customer service support, addressing customer inquiries and resolving issues.• Assisted with financial tasks, such as invoicing, billing, and budget tracking. Show less

  • Service Administrator

    Apr 2023 - now

  • Administrative Officer

    Mar 2022 - Mar 2023