Chris DeMay

Chris DeMay

Service Manager

Followers of Chris DeMay140 followers
location of Chris DeMayMechanicsburg, Pennsylvania, United States

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  • Timeline

  • About me

    Service Manager at Freysinger Mazda

  • Education

    • Frankfort High School

      1987 - 1990
      General studies
    • Allegany College of Maryland

      1997 - 1998
      Real Estate B

      Activities and Societies: Buyer and Seller Real Estate agent in commercial and residential sales

  • Experience

    • Markwood Chevrolet

      Jan 2005 - Feb 2006
      Service Manager

      Performed warranty administration processing, developed recruiting and interviewing process to ensure qualified technicians were hired, monitored training schedule for technicians and advisers to maintain certifications.

    • Sutliff Auto Group

      Feb 2006 - Sept 2013
      Service Adviser

      Worked with team of technicians, selling services as recommended by manufacturer. Developed relationships with customers in order to gain repeat business for Sutliff Saturn, Sutliff Suzuki, Sutliff Cadillac Hummer and Sutliff Saab.

    • Freysinger Mazda

      Sept 2013 - now
      Service Manager

      Restructured price packaging and improved efficiency of scheduling repairs to increase profitability by 15%. Attained efficiency loaner car fleet bonus from corporate headquarters and increased fleet size by 50%. Improved customer satisfaction index from 58% to 92%. Built and strengthened relationships with key vendors.

  • Licenses & Certifications

    • ASE

      Feb 2013