Neeraj Kumar Singh

Experience

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  Airtel

  Jan 1996 - Jan 2003

  Assistant Manager

  • Recognized for performance through multiple promotions and selection for high-priority initiatives, progressing from officer to senior officer and from executive to assistant manager for systems.• Directed design, installation, and set up of the data center, leading system, database and SAN administrators.• Managed and automated business continuance volume (BCV); led data center initiatives, including expansion, migration, data archiving, data movement, and data security. • Set up and maintained a centralized data center, equipped with HP and Sun Fire Servers, EMC2 storage solutions, StorageTek (STK) Backup Library, Symantec Veritas (Cluster, NetBackup, Volume Manager, File System), Oracle 9i RAC, and Sun Cluster.• Installed and configured software, including EMC Control Center, ESN Manager, TimeFinder, Workload Analyzer, Resource View, PowerPath, Volume Logix, and Solutions Enabler (SYMCLI). • Managed a storage area network (SAN), implementing storage allocation, zoning, performance monitoring, disk relocation/configuration, and business continuance volume (BCV) for over 20TB storage capacity.• Liaised with the end user community and coordinated billing and customer relationship management (CRM) systems’ performance activities with the vender’s crisis management team.• Designed and deployed billing and customer relationship (CRM) databases, installing Oracle 8.1.7 and Oracle 9i RAC on Sun Cluster.• Developed a Web application; using Oracle, JSP, and Tomcat server to assist security agencies in obtaining almost real time data analysis information for crime investigations.• Built and implemented a data warehouse using Oracle and Oracle Express multidimensional databases, supporting senior managements’ strategic business decisions.Environment: Oracle; Kenan FX; Symantec Veritas (NetBackup, Volume Manager, Cluster FS); EMC ESN Manager, PowerPath, Solutions Enabler (SYMCLI), Workload Analyzer, TimeFinder, Sun Cluster, StorageTek, SQL; JSP; Tomcat. Show less

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  Comverse Network Systems

  Jan 2003 - Jan 2007

  Lead Technical Consultant

  • Achieved multiple promotions from consultant to senior consultant and later to lead technical consultant.• Led an architecture and performance team, delivering hardware sizing, implementation design, storage layout, and backup/disaster recovery architecture for acquisitions and expansion projects; guided and trained onsite system, database, and storage teams on system monitoring and maintenance.• Planned and implemented databases and hardware sizing for 10 major telecom operators spanning the globe; created the multi-server architecture (MSA) distributed across servers and storage boxes, performing capacity planning and optimizing data accessibility and availability. • Represented Comverse Network Systems on system architecture during the tendering and evaluation process with customers and business partners.• Built a complete billing architecture for one of the world’s largest telecom service providers BSNL India, with 3600Ghz processing power and 2400TB storage capacity to support over 60M subscribers. • Created the technical architecture & Sizing for a Kenan FX Framework deployment for China Telecom, the world’s largest telecom operator and CTM in Macau. • Spearheaded backup/recovery using business continuance volume (BCV), BTD, RMAN, Symantec Veritas NetBackup, and HP Data Protector; sized backup hardware and created backup processes and policies, ensuring almost 100% data recovery for 24X7 OLTP databases and minimizing downtime.• Deployed point-in-time, data subsets, full database, and file system recoveries, preventing critical loses.• Coordinated with product teams to improve product architecture; presented HP, Sun, and IBM cross-platform features to internal teams and built statistics collection templates for uniformly collecting system utilization data; published performance audit reports.Environment: Oracle; BEA Tuxedo; Kenan FX Billing System; HP OpenView; Symantec Veritas NetBackup; Solaris; HP UX; Shell Scripting; SQL. Show less

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  Microland Limited

  Jan 2003 - Jan 2003

  Technical Consultant

  • Formed and led a storage area network team of 10 technical specialists, monitoring and managing the SAN environment and 100 connected servers for General Electronics. • Prevented unexpected shutdowns, leading online storage migration for a 24X7 operation with usable capacity of almost 2TB of data.• Coordinated storage solutions with the client and EMC2, the storage vendor; managed communication among cross-functional teams, including UNIX and hardware teams.• Built the storage allocation and a migration strategy; established SAN monitoring procedures, ensuring optimized processes and procedures were followed.• Published technical storage box setup designs, storage allocation processes, and SAN utilization reports.Environment: EMC ESN Manager, Control Center, CLARiiON, Celerra, Symmetrix; UNIX; Windows. Show less

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  Connectiva Systems

  Jan 2007 - Jan 2014

  Senior Manager

  Connectiva Taken over by MARA-ISON: A revenue management software company, enabling telecom, media, and utility companies to cut profit leakage, curtail fraud, lower churn, improve operational effectiveness, and boost profitability. • Recognized for top performance through multiple promotions and selection for high-priority initiatives, progressing from lead architect to senior manager.• Formed and led a team of database administrators, system administrators, and developers, migrating Oracle-based revenue assurance system (RAS) to IBM DB2; guided setup migration from Amsterdam Data Centre to Pune, India and trained project team to leverage latest features of DB2.• Architected and implemented a revenue assurance system (RAS) for Bharti Airtel Limited, enabling processing of 3B+ call records daily on a single DB2 multi-partitioned database with 100TB usable capacity, distributed across 18 IBM P5 servers and 24 application servers, hosting One Review, AFFIRM, ETL, Ascential DataStage, and IBM HRL Massive Collection System (MCS).• Received Leadership Excellence Award for outstanding contribution and unparalleled dedication during Bharti Airtel Limited’s RAS setup. • Collaborated with a project team to organize and implement an intelligent sample processing mechanism, saving 70% in hardware costs.• Set up system architecture, performance diagnosis, backup/recovery planning, capacity planning, storage layout, system benchmarking, hardware sizing, and system health reviews.• Identified bottlenecks and enhanced operational procedures; improved whole systems with focused process automation, achieving 100% green processing dashboard by establishing proactive check points.• Architected systems and led performance management of RAS setup at Idea Cellular.• Performed hardware sizing and capacity planning; conducted performance diagnosis and tuning.Environment: IBMAIX,DB2, IBM TWS, HRL Massive Collection System (MCS); Ascential DataStage, Connectiva AFFIRM. Show less

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  Telenor

  Apr 2014 - now

  • Recognized for top performance through multiple performance awards and selection for strategic initiatives, progressing from DGM to GM.• Laid down the groundwork for FinOps operating model that involved a Cloud Cost Center of Excellence built around business, financial and Operational stake holders across all the business units of Telenor in a multi-cloud environment spread across AWS, Azure, Google and OnPrem private cloud setup. Enabled empowerment of the product teams to manage their own cloud usage/budget. With improved visibility of cloud spend at all levels assisted Telenor to secure the Volume/Custom Discounts with Cloud Providers. • Lead Global Cloud Adoption Project as part of Digital Transformation across all the Telco business units of Telenor. Cross BU Collaboration and learning has been key to the success of this world-wide initiative and reaching to the majority stake in Multi-Cloud environment.• Honored with the highest employee recognition “Value Ambassador” award for demonstration of remarkable cross cultural collaboration competence in raising the global cloud adoption index across all the Scandinavian and Asian business establishments.• Participated the Defendable Architecture Framework for OnPrem and Cloud & next gen infra strategy and execution, enabling the path for cloud native workload deployment on the programmable infra within the software defined DC onprem or in the Public cloud seamlessly.• As part of TFO (Touch Free Operations) program lead the FTB (Fix the Basics) project to assess all the Scandinavian & Asian BU's on IT reliability strength based on ITIL Maturity Model and supervised the improvement programs attaining higher maturity levels resulting in minimized outages and improved business availability. Good practices followed in one BU's copied over to other units shamelessly while building the shared pool of people, processes & knowledge.Environment: AWS, GCP, Azure Cloud, Redhat OpenShift, OpenStack, Kubernetes, VMware. Show less • Lead the Data Center Operations catering to over 40 million telco subscribers. • Optimized the Power & Space consumption of the Telenor Data centers by way of rack consolidation and improved DC layout. Lead the efforts to improve the DC PUE ratio by fine tuning the temperature/humidity levels and hot aisle containment etc.• Conferred with “Value Ambassador” and “Young Achiever” awards for motivating conduct & initiatives around Open source, Virtualization & Cloud technologies to save approximately $11m through Server/ Storage Consolidations and License optimization.• Participated in some of the most vital Multi-million dollar RFP'S processes like Asia Billing and IN Selection to lead Cloud and Infra stream. Ensuring mission critical applications harnesses the technological advancements and underlying infra provides secure and resilient environment .• Ensured comprehensive HA/DR strategy adopted across all BU's as part of Business continuity management and planning.Environment: AWS, VMware; HPux; Sun Solaris; Oracle; RHEL; Cloudera; MySQL; MS SQL; NetBackup Veritas; Dell EMC, UNIX Scripting. Show less

  • General Manager

    Mar 2018 - now

  • Head Data Center

    Apr 2014 - Mar 2018