Carolina Guimaraes

Experience

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  Grupo Patense

  Jan 2016 - Feb 2017

  • Assist in the development and implementation of quality control models and tools, focusing on the adoption of policies and techniques for continuous improvement;• Carry out process improvement, work instructions, analysis of the final product to be sold according to customer standards;• Issue analysis reports. Identify products and services that are not within the required standard;• Internal and external audit follow-up. Advanced knowledge of quality tools.

  • Quality Control Analyst

    Apr 2016 - Feb 2017

  • Intership

    Jan 2016 - Apr 2016
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  Vitapelli Ltda

  Feb 2017 - Nov 2017

  Chemical Engineer

  • Audit, correct and prepare quality documentation. Participation in external and internal audit;• Plan and supervise continuous process improvements; monitor the implementation of corrective actions to solve irregularities found in the audit processes and carry out technical evaluations.• Advanced knowledge of good manufacturing practices, HACCP and BRC Standard certification.

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  ELIS

  Nov 2017 - Jun 2020

  • Management of the company's contract execution, identifying risks, to achieve the expected financial result, deadline, scope and quality;• Management of the customer portfolio, responsibility for customer service and visits;• Focal point, performing the interface between customers and the company;• Identification of customer needs and adaptation to the business model;• Filter recommendations and complaints, identify points for improvement in processes and ensure the achievement of goals;• Conduct negotiations, conduct visits, meetings and presentations;• Preparation of management reports and indicators;• Participation in the customization of commercial solutions and in the negotiation of contracts. Show less • Develop continuous improvement projects; supervision and coordination of activities in the industrial area, related to production planning and control, maintenance, quality control and manufacturing;• Critical analysis of the performance of the production area, monitoring, ensuring availability and reliability;• Scale management, productivity improvement and absenteeism reduction;• Participation in management meetings, preparation of action plans to correct possible deviations or changes. Show less

  • Contract Manager

    Jun 2019 - Jun 2020

  • Production Supervisor

    May 2018 - Jun 2019

  • Engineering Trainee

    Nov 2017 - May 2018
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  Lanum

  Jun 2020 - now

  Business Consultant

  Business Consulting proposing technological solutions such as Analytics, RPA, Chatbot and Governance to achieve clients' strategic planning. Management of Social Media and Linkedin Ads. Project Management and Governance using the Monday Tool.Atendimento e satisfação dos clientes.Garantia da execução correta dos projetos e contratos.Conhecimentos: Power BI, Canva, Trello, Monday, Banco de Dados.

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  AI ROBOTS

  Oct 2022 - now

  Inside Sales

  - Source new sales opportunities through inbound lead follow-up and outbound cold calls and emailsUnderstand customer needs and requirements- Route qualified opportunities to the appropriate sales executives for further development and closure- Close sales and achieve quarterly quotas- Research accounts, identify key players and generate interest- Maintain and expand your database of prospects within your assigned territory- Team with channel partners to build pipeline and close deals- Perform effective online demos to prospects Show less