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Siddhi L. Salgaonkar

Siddhi l. salgaonkar

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location of Siddhi L. SalgaonkarMumbai, Maharashtra, India
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  • Timeline

  • About me

    Senior Manager-Customer Service ,Inside Sales

  • Education

    • Narottam morarjee institute of shipping

      2007 - 2009
      Post graduate diploma in shipping management shipping

    • M.e.s college of arts & commerce

      2002 - 2005
      Bachelor of business administration (b.b.a.) hrm & marketing

    • Mes higher secondary

      1999 - 2002
      Xii vocational ( office secretary & stenography)

    • St.joseph's institute

      1989 - 1999

  • Experience

    • Integrated sealand services pvt.ltd

      Jan 2005 - May 2009
      Senior executive

      Liner Sales, Customer service, ConsolidatorCoastal Ship agency -inward & Outward Procedure.Grab Supply Management for VesselsTank Container handlingTraining all new staff in the organization.

    • M.e.s college of arts & commerce

      Jun 2009 - May 2014
      Course coordinator

      Leading India's First Under Graduate Degree Course in Shipping Management under UGC scheme.Designed Course syllabus for all three years of Degree programCourse Promotions /MarketingTrade Interaction & Placements.Coordinated with the University Grants Commission (UGC),New Delhi and Goa University.Designed & developed BBA (Shipping & Logistics) syllabus with inputs from Shipping Industry.Set up BBA (Shipping & Logistics) degree program affiliated to Goa UniversityPaper Setting & Monitoring ExaminationGoa University Paper CorrectorTeaching & Career GuidanceBuilding Strong Industry- Academia interaction Show less

    • Mol information processing services

      Jun 2014 - Sept 2014
      Documentation executive

      Documentation - Asia Process

    • Dachser india pvt. ltd.

      Nov 2014 - Jul 2015
      Asst.mgr

      Business Development & Client Retention- Goa & Neighboring RegionsRegained lost customers & added new clients during probation period.

    • Samsara shipping private limited

      Jul 2015 - now

      Focal point for Pan India MSC Agency offices wrt Customer Service , Commercial,Digitalization & Escalations.Inside Sales Customer ServiceTraining & Development Handling New Agency business & Setting up Customer Service Process.Team ManagementDesigning Training Modules for New joiners & Refresher programs.Monitoring & Performance improvement of newly set up branches / new team to ensure SOP's are adhered.Responsible to achieve KPI/TAT for various Principals .ISO Tank Agency India- Russia TradeHandling Commercial activity of Goa Branch. Show less

      • Senior Manager

        Apr 2023 - now

      • Manager- Customer Service & Documentation

        Apr 2022 - Mar 2023

      • Deputy Manager - Customer Service & Documentation

        Apr 2021 - Mar 2022

      • Assistant Manager, Customer Service & Documentation

        Oct 2018 - Mar 2021

      • Senior Executive

        Jul 2015 - Oct 2018

  • Licenses & Certifications

    • Lean six sigma green belt training

      Asq south asia
      Jan 2022

  • Honors & Awards

    • Awarded to Siddhi L. Salgaonkar
      Outstanding New Member of JCI India 2020, 1st Runner up. Junior Chamber International (JCI) Jan 2021
    • Awarded to Siddhi L. Salgaonkar
      FELICITATION - Empowering Women in World Maritime Community- World Maritime Day MES COLLEGE of Arts & Commerce, Goa, India Oct 2019 Every Year International Maritime Organization Celebrates "World Maritime Day" . The theme for 2019 was "Empowering Women in World Maritime Community". This provides an opportunity to raise awareness of the importance of gender equality, in line with the United Nations' Sustainable Development Goals, and to highlight the important - yet under-utilized - contribution of women within the maritime sectorI was privileged to be felicitated by my alma mater - MES College ,alongwith a gusty… Show more Every Year International Maritime Organization Celebrates "World Maritime Day" . The theme for 2019 was "Empowering Women in World Maritime Community". This provides an opportunity to raise awareness of the importance of gender equality, in line with the United Nations' Sustainable Development Goals, and to highlight the important - yet under-utilized - contribution of women within the maritime sectorI was privileged to be felicitated by my alma mater - MES College ,alongwith a gusty women from Goa's Shipping Industry - Ms.Magdalene Pereira, Director of oldest Stevedore house - Elesbao Periera & Sons.The event was conducted by actively involving students of BBA- Shipping & Logistics course. Show less