Experience

• 

  Hsbc

  Jan 2007 - Apr 2013

  Wealth and Investment Services - Strategic ImprovementProject and UAT business lead for the implementation of a multi-million pound new online self service Investments platform.Project Manager for multiple workstream migration nationally and internationally, leading process mapping, impact assessments, operational design activity and benefits realisation. Project Manager for technology and process change implementation and lead for third party engagement Development coach for Retail and Mortgage services

  • Project Manager

    May 2008 - Apr 2013

  • Service and Sales Executive

    Jan 2007 - May 2008
• 

  Barclays

  Apr 2013 - Sept 2015

  Senior project manager (marketing)

  UK Retail and Business Banking - Marketing StrategyResponsible for;- Strategy and Planning team priorities and objectives- the delivery of the marketing change agenda- leading retail change programmes requiring marketing support- assisting technology driven initiatives to gain business acceptance- representing the customer voice and managing change activities through the project lifecycle

• 

  Barclays uk

  Sept 2015 - now

  Key accountabilities include:• Developing, communicating and delivering the Data & Analytics strategy• Driving and delivering initiatives to support the execution of business strategy and control agenda • Providing operating leverage for business critical action delivery• Managing the change agenda • Creating communications, reporting and presentations up to board level, and external regulators • Delivering operational efficiency• Providing operational support to the Head of Data & Analytics • Defining the Data Usage Strategy• Performance oversight for Data & Analytics Show less

  • Programme Manager - Consumer Duty & Model Fairness

    Nov 2022 - now

  • Head of Operations Management

    Jan 2019 - Nov 2022

  • Programme Manager

    Jul 2018 - Dec 2018

  • Programme and Communications Manager - Structural Reform (Ring-fenced bank)

    Sept 2015 - Jun 2018