Experience

• 

  Lyr inc

  Mar 2018 - now

  Summary:As a Project Coordinator, I oversee complex projects, ensuring seamless communication, efficient resource management, and on-time delivery. My role focuses on project planning, budget control, and team coordination to drive successful project outcomes.Key Achievements: • Spearheaded project timelines and budgets, ensuring 95% of projects met deadlines and stayed within budget. • Utilized project management tools like Asana and MS Project to track progress, reducing delays by 20%. • Coordinated communication across multidisciplinary teams, enhancing collaboration and reducing miscommunication by 30%. • Monitored risk factors and implemented mitigation strategies that improved project success rates by 25%. Show less Summary:As an Office Administrator, I managed day-to-day operations, resolved customer inquiries, and handled ticketing and scheduling. My focus was on optimizing workflows and enhancing the customer experience.Key Achievements: • Managed customer service and ticketing systems, improving response times by 15%. • Streamlined administrative processes, reducing operational inefficiencies by 10%. • Scheduled and coordinated client meetings, ensuring 98% scheduling accuracy. • Handled problem resolution for clients, successfully resolving over 200 cases per month. Show less

  • Project Coordinator

    Mar 2020 - now

  • Office Administrator

    Mar 2018 - Mar 2020