Experience

• 

  Roland technology group

  Apr 2008 - now

  Technical services engineer

  • Work with clients to address their IT administration, support and project consulting needs• Identify clients' business needs and recommend solutions to make operations more efficient• Network administration, including backup, security management, user account management, e-mail systems, web servers and applications support• Ensure that clients' infrastructure is healthy, stable and configured in adherence with IT best practices and business continuity• Maintain consistent internal and external communication to ensure clients' expectations are met and exceeded Show less

• 

  The 20 msp

  Oct 2017 - now

  Core services manager