Experience

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  The metrohealth system (cleveland, oh)

  Mar 1997 - Jun 2003

  Laboratory technician/phlebotomist

  Patient registration, phlebotomy (pediatric to geriatric). Running lab test for CBC, differentials, urinalysis and culture and sensitivity.

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  Fresenius medical care

  Feb 2000 - Mar 2013

  Certified dialysis technician

  Performing hemodialysis, blood drawing, data entry, kidney transplant coordination, patient education, PCT preceptor.

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  Multicare management corp

  Feb 2001 - Mar 2002

  Admissions and marketing director

  Patient recruitment for two facilities. (100 bed and 250 bed units). Marketing facilities to outside entities. Maintaining records of admissions.

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  Davita kidney care

  Apr 2013 - Sept 2023

  Group facility administrator

  Managed overall operations for five facilities. Responsible for financial management, teammate satisfaction and quality index score metrics.

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  Ipro

  Jun 2023 - now

  Assistant director of quality improvement

  Provides clinical leadership to the QI Program Project Leads in the development and implementation of quality improvement programs to reach goals established by CMS for dialysis and transplant centers. Works in collaboration with the Medical Review Board members and stakeholders across the program to define goals and oversee the design, implementation, metric development and monitoring, rapid cycle improvement, and evaluation of progress throughout the project period. Develops and implements quality improvement activities including organizing workshops, conferences, and seminars on quality management or ESRD related topics. Show less