Usha DUBEY

Experience

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  Hyundai Motor India Ltd.

  Sept 1999 - Dec 2000

  Office Co-coordinator.

  Back office administration which includes petty cash handling and recording daily sales collection. Processing documentation for insurance and registration, releasing advertisements and settling advertisement claims with “Hyundai”. Tracking outstanding payments and following up for their recovery by Coordinating with Accounts dept .

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  HI Tech Computer Service

  Jan 2001 - Feb 2003

  Front Office Coordinator

  Office administration with In-house sales. Coordinating with sales team and distys for processing the purchase orders. Aligning the deliveries and installation calls with help of service dept. Settling firm’s advertising and turnover claims with principal Companies. Correspondence and Documentation related to product warranty, outstanding recovery, and AMC accounts. Being active team member for execution of bigger projects.

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  Redington Limited

  Mar 2003 - Jun 2004

  Sales Marketing Coordinator

  Generating business from local dealers from repair and maintenance of products of reputed brands like New Hewlett-Packard, APC, IBM, Epson, Motorola, Samsung & Reliance (handsets) . Being central source for receiving service calls for computers and peripherals. Coordinating with Service Engineers and Principal Company to close the service call within set Tat. Handling entire location accounts. Report generations. Raising purchase request for spare parts and Monitoring Logistic activities.

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  Positive Metering Pumps (I) Pvt Ltd

  Jul 2004 - Jan 2005

  Department Head- Customer Care.

  Was representative of every customer who contacted the organization and was support to them right from receiving enquiries, coordinating with sales dept for timely release of quotes, receiving and processing purchase orders, scrutinizing and dispatching order acceptances to customers, coordinating with production dept for effecting dispatches within time limits as per PO TERMS. Closely working with accounts credit department for tracking of outstanding payments. Receiving and aligning Service calls and arranging for their closures with the help of production & Service dept. Organizing fortnight service meetings and monthly departmental target review meetings. Responsible for building good rapport with existing privileged customers. Show less

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  TATA AIG General Insurance Company Limited

  Feb 2005 - Mar 2013

  Executive (level 3)-Branch operations-Nashik.

  Primary underwriting for all LOBs. Policy processing, imparting product & online process training to business associates for new systems. Successfully handled cashiering activities along with administrative jobs like timely renewal of Shop & Establishment License, maintaining all records as per statutory compliance manual of company. Liaising with vendor for maintenance & service related issues for all the office assets. Coordination with Service department for uninterrupted working of all work stations in office. Show less

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  Bajaj Allianz General Insurance

  Apr 2013 - Sept 2015

  Senior Executive (L1A)-Department Head-Nashik operations.

  Responsible for Nasik operations with a team of 10 members. The core responsibility being offering best service to BAGIC customers by delivering policies within specified TAT & effectively converting sourced business into BOOKED premium as per Management policies. Recruitment of team, getting various system rights as per their work profile. Arranging for their on job training, seeing that every member of the team gets opportunity to grow individually thus nominating them for different training program and grooming them to help them become better professionals. Show less

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  Minitek Systems India Pvt. Ltd.

  Nov 2015 - Feb 2016

  Executive Assistant to Managing Director

  Assistant to director responsible for Delegation of non-accounting activity on behalf of CMD, Daily monitoring of Organizational activities at all branches ( Pune, Mumbai, Aurangabad and Nashik), Collecting, auditing and flashing of MIS from various departments. Arranging Departmental meetings and circulating MOM. Taking review of its timely implementation, Filtering priority and response of each task/mail/verbal calls received by CMD. Mailing on behalf of CMD for announcements, departmental SOP, policy decisions, changes etc. Identifying loop holes in present system and implementing corrective measures with approvals from CMD. Coordinate with tender and project team for smooth execution of bigger projects. Show less

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  Star Health and Allied Insurance Co. Ltd

  Mar 2016 - now

  Self disciplined, Sincere, Dedicated ,Process Oriented, Team builder, Hardworking and Motivator.Have always played vital role in organisations i have worked with !I believe and work for : Holistic self development along with Team Empowerment !My favorite Philosophy : CHALLENGES KEEP YOU ALIVE. !!

  • Administration Manager

    Mar 2016 - now

  • VP Secretariat- PUNE

    Mar 2016 - Jul 2019