
Diego Villacres, CPHR Candidate
Logistics Assistant

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About me
Human Resources Professional
Education

The University of Winnipeg
2021 - 2022Postgraduate Degree Human Resources Management
University of Manitoba
2024 - 2025Program Development for Adult Learners (PDAL) Learning and Development
Universidad San Francisco de Quito
2017 - 2017Diploma Customer Relationship Management-Vector Model
Universidad Internacional del Ecuador
2010 - 2016Bachelor of Business Administration - BBA Business Administration and Management, General
Universidad San Francisco de Quito
2019 - 2019Diploma Harvard Model in Customer’s Negotiation
Universidad San Francisco de Quito
2015 - 2015Diploma Personal Image in the Business World
Escuela de Empresas USFQ
2019 - 2019Diploma Finance, General
Universidad Internacional del Ecuador
2010 - 2016Bachelor's degree Business Administration and Management, General
Experience

Azul S.A. Petroleum and Services
Feb 2014 - May 2014Logistics Assistant•Developed and maintained robust relationships with vendors and contractors to better meet product/service needs.•Identified vendors of materials, equipment, services, and supplies.•Determined product availability, prices, and quality. •Developed purchases for the petroleum industry from the best vendors.•Coordinated procurement, by the contracts in force, per operational needs.•Generated and received purchase orders, performed pickup, and stocking.•Managed procurement and inventory logistics in compliance with the scheduling principles and corporate guidelines. Show less

MAQUISUP Constructors
Mar 2016 - Dec 2017Administrative Project Coordinator•Administered with efficiency the supplies for the project using Microsoft Office software. As a result, the company reduced costs and waste rates by 30%.•Negotiated with vendors, tracked project timelines, corrected delays, and developed reports for the head office.•Supervised 36 workers within the project according to the company policy and project schedule. •Formulated documentation throughout the length of the project using Microsoft Office software. With documentation, the project improved its efficiency by 43% at the end of the project.•Managed project documentation and contracts.•Collected and analyzed project data and reported on outcomes. Show less

Fiber & Wireless
Jan 2018 - Jun 2019Logistics Coordinator• Facilitated logistics of the warehouse by implementing a new supply chain methodology.• Managed negotiations with manufacturers, vendors, and retailers. • Supervised and organized orders of raw materials and equipment for the project. • Coordinated and monitored operations of the supply chain. • Provided solutions for shipment and inventory issues. • Identified, implemented, and evaluated training programs regarding Supply Chain Management.

V&B Constructors
Jul 2019 - Jun 2021Human Resources Generalist• Selected and implemented a new recruitment and selection software called Sapling, the software allowed the company to increase its productivity and efficiency rate by 25%.• Designed, implemented, and executed recruitment and selection processes for 75 managerial, administrative, and operational positions, using the Weighted Application Blank to evaluate candidates.• Planned and executed the onboarding process, including the required paperwork. • Coordinated logistics for job fairs and recruitment events. • Implemented and administered employee policies. • Managed and analyzed performance appraisal techniques. • Identified, implemented, facilitated, and evaluated training programs reducing employees’ gaps regarding Revit Modeling System, drugs, alcohol, and health and safety.• Designed the coaching for performance Grow Model for managerial positions.• Planned and coordinated the employees’ children’s summer camp and employees’ Christmas events. Show less
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CanTalk (Canada) Inc.
Jul 2021 - Aug 2021English Language Service Facilitator (Call Centre)•Communicated over the phone with computer users experiencing difficulties to purchase online tickets.•Reproduced, diagnosed, and resolved technical online problems encountered by users.•Provided training to users in response to identified difficulties.•Received inbound technical support calls.•Worked with internet-based software.•Identified customers’ needs, clarified information, researched the issue and provided solutions and alternatives.

The Quark Group
Aug 2021 - Jul 2022Sales Associate•Selling high-quality clothing lines and footwear, such as Canada Goose, Moose Knuckles, Nobis, North Face, Keen, Merrell, Timberland, etc.•Performing various administrative duties, such as preparing commission and expense reports, and conducting post-sale follow-ups with the customers.•Working with other employees to develop effective strategies to meet sales targets.•Managing inventory by keeping records of available products.•Processing sales transactions and receiving payments.•Creating awareness and promoting special offers and loyalty programs.•Managing client relationships through all the stages of the sales cycle.•Ensuring that customers are fully satisfied with the services offered. Show less

Assiniboine Credit Union
Apr 2022 - now• Coordinating and facilitating Orientation, a variety of training programs, and Take Your Kids to Work Day.• UKG onboarding for new hires.• Creating, implementing, and assigning training courses within UKG Pro Learning using Articulate 360.• Administering and coordinating Performance Management for 500 employees within UKG. • Responsible for creating reports for the proper stakeholders using UKG Pro reporting and Business Intelligence (People Analytics).• Working on different projects with subject matter experts, such as training evaluation, implementation, knowledge hours, workshops, CCUA training, capability exercises, and recruitment. Show less
Learning and Performance Coordinator
Jun 2022 - nowPeople Solutions Intern
Apr 2022 - May 2022
Licenses & Certifications
- View certificate

How to Design and Deliver Training Programs
LinkedInJul 2023 - View certificate

Facilitation Skills for Managers and Leaders
LinkedInJun 2023 - View certificate

Workshop Facilitation
LinkedInJun 2023 - View certificate

CPHR Candidate
CPHR ManitobaJun 2023 - View certificate

Brain-Based Elearning Design
LinkedInJul 2023 - View certificate

Using Neuroscience for More Effective L&D
LinkedInJun 2023
Volunteer Experience
Stadium Ticket Checker
Issued by Miami Open and Hard Rock Stadium on Mar 2017
Associated with Diego Villacres, CPHR CandidateCustomer Service Specialist
Issued by Miami Open and Hard Rock Stadium on Mar 2018
Associated with Diego Villacres, CPHR Candidate
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