
Amanda Ciccone, CAMS, CFE
Receptionist/Secretary

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About me
Anti-Money Laundering (AML) Audit Manager at USAA
Education

Saint Vincent College
2008 - 2011Bachelor of Science (B.S.) Accounting
Southern New Hampshire University
2013 - 2015Master of Business Administration (M.B.A.) Forensic Accounting and Fraud
Experience

Jackel Development, Inc.
May 2008 - Jan 2009Receptionist/Secretaryo Worked on a regular basis from May 2008 til mid Fall 2008 then worked as needed • Performed general office duties such as answering phones, and typing letters and proposals• Filed confidential documents such as company invoices and client records/bills• Corresponded with clientele and accounts payable to verify credit card transactions• Checked final costs generated for proposals• Typed job proposals

Bettis Atomic Power Laboratory
May 2010 - Aug 2010Financial Services Intern• Helped to create a common process in order to automate planning estimates• Created business process flow charts• Assisted on creating a new user interface webpage• Created the new user manuals for the GELCO Travel Manager system

Bettis Atomic Power Laboratory
Jul 2011 - Oct 2011Business Operations Assistant• Managed travel fund account• Assisted on developing planning estimate for project• Helped develop schedule for project• Helped develop work plan for project

University of Pittsburgh - Katz Graduate School of Business
Oct 2011 - Jan 2015Financial/Business Analyst• Responsible for the management of KGSB’s $12.9 million endowed and gift accounts; the annual budget of KGSB’s $445,000 Marketing account; and the $20,000 Experience Based Learning initiatives account• Team member responsible for the implementation of a shadow financial system to track the operating and donor accounts• Developed protocols to streamline the collection of information for multiple ranking publication surveys• Responsible for benchmarking and comparative analysis of Katz programs’ to other programs and conducted statistical analysis and data gathering of ranking information Show less

PNC
Jan 2015 - Jan 2021• Execute audit testing for the following audits: Enterprise Risk Management and Capital Adequacy Process, including: (i) Governance, (ii) Policies, and (iii) Estimating Impact on Capital Positions• Plan and execute multiple aspects of internal audit engagement included (i) developing audit engagement timeline, (ii) developing test steps, (iii) conducing walkthroughs with the business (iv) completing detailed reviews of audit workpapers, and (v) documenting audit findings to be communicated with the business, and (vi) recommend process improvements• Evaluate PNC’s alignment to the Federal Reserve’s Supervisory Letter SR 15-18 • Mentor for the audit rotational program members Show less Investigator for the AML/BSA/Sanctions Office - Independent Risk Management • Responsible for performing financial investigations to identify illegal activity including organized crime, terrorist financing, insurance fraud, marijuana related businesses, tax refund fraud, and structuring• Conduct research using internal programs and external search engines to identify customers and gather information• Maintain case/investigation notes in addition to supporting information and documents to support case decisions and findings• Create and complete Suspicious Activity Reports (SARs) which are filed with the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury • Improved the assignment process relative to monitoring the team mailbox and vetting referrals received for investigative purposes • Hold discussions with PNC Legal Counsel and lines of business members to inform of risk exposure posed to the bank based on findings through investigations and advised a course of action• Partner with law enforcement and respond to law enforcement inquires as necessary to complete and conduct investigations Show less Basel Office - Independent Risk Management• Responsible for performing control validation and verification monitoring activities including control design and operating effectiveness assessments, and formally reporting and escalating control issues and failures• Responsible for performing assessments over various PNC risk area LODs with the purpose of determining extent of reliance which might be placed by the Basel Office on their activities • Functioned as the Basel Office Controls Validation & Verification Specialist SME with respect to developing work program templates for REDE assessments (rule, E2E and control design effectiveness challenges); as well as for Basel Office 2nd LOD assessments• Collaborated with control validation and verification team members to develop best practices towards control assessments Show less Model Risk Management Group - Independent Risk Management• Significant Risk Control Self-Assessment (RCSA) experience including controls and risk identification and monitoring; development and validation of testing plans related to controls and self-identified risks; and managing RCSA testing tracker• Developed procedures and process mappings related to model inventory attestations; open & closed issues testing; validation testing; and model risk reporting• Manage the monthly and quarterly reporting for Model Risk Management Group; and the bi-annual model inventory attestation used to confirm that model inventory information is accurate Show less
Senior Internal Auditor, AVP
Apr 2019 - Jan 2021Anti-Money Laundering Investigator, Officer
Nov 2016 - Apr 2019Regulatory Risk Specialist, Officer
Feb 2016 - Nov 2016Senior Reporting Analyst
Jan 2015 - Feb 2016

USAA
Jan 2021 - now• Auditor-in-Charge (AIC) for various Bank Secrecy Act (BSA)/AML process areas including the Financial Investigative Unit (FIU)• Successfully completed all phases of the audit engagement as the AIC, inclusive of Planning, Fieldwork, and Reporting, in addition to drafting and vetting new audit issues identified with clients and executive audit management• Facilitated regulatory validation work as AIC• Coached and provided guidance to other team members on the engagements through feedback of work assignments• Effectively managed project deadlines, work assignments, and audit budgets for the audit engagement team to ensure work was being completed timely and with quality• Acted in a BSA/AML and Sanctions advisory role for a variety of integrated audit engagements• Assigned and successfully completed Senior Audit Manager stretch assignments related to multiple aspects of the internal audit reporting process including: (i) editing the draft audit report (ii) providing responses to the Chief Audit Executive revision comments; and (iii) report submission for publication• Co-lead for the AML audit team schedule Show less • Executed audit testing for various AML process areas, including: (i) Financial Investigative Unit (FIU), (ii) Economic Sanctions Governance, and (iii) Customer Identification Program (CIP)• Performed Auditor-in-Charge (AIC) stretch assignments related to multiple aspects of the internal audit planning process including: (i) Audit Planning Scoping Memo, (ii) identifying known issues, (iii) mapping relevant laws and regulations • Completed multiple aspects of the internal audit fieldwork process including: (i) developing audit test steps, (ii) performing control testing, (iii) conducting walkthroughs, and (iv) documenting audit findings and recommendations for remediation and communicating those findings and recommendations to the business• Performed regulatory validation testing and validation of audit identified issues.• Acted as an Onboarding Buddy for new hires, scheduled check-ins to talk through any questions, and acted as a resource to answer questions as they are completing onboarding and assigned trainings Show less
Audit Manager
Feb 2022 - nowSenior Internal Auditor
Jan 2021 - Feb 2022
Licenses & Certifications
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Certified Fraud Examiner (CFE)
Association of Certified Fraud Examiners (ACFE)Mar 2024
Certified Anti-Money Laundering Specialist (CAMS)
ACAMSSept 2021
Certificate in BSA/AML Compliance
American Bankers AssociationJul 2018
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