Mark Macak

Experience

• 

  CNA Insurance

  Jun 1994 - May 2015

  • Directed team of 7 to 10 to ensure monthly and quarterly results for P&C Segments were accurate and analyzed thoroughly.• Drove development of team through direct, focused feedback to ensure strengths and areas for improvement were clearly communicated.• Prepared, coordinated, presented and engaged others to present training classes that allowed for learning opportunities.• Encouraged movement of talent across organization in order to broaden experiences.• Successfully implemented DAC ASU 2010-26 guidelines through collaboration.• Automated DAC and Contingent Commission processes.• Consistently encouraged process improvements within team and other close related areas.• Regularly sought out opportunities for cost savings and efficiency. Show less

  • Director of Financial Analysis (Claims Finance & Corporate)

    Aug 2012 - May 2015

  • Accounting Director

    Mar 2007 - Aug 2012

  • Accounting Director (Statutory Insurance)

    Jan 2001 - Mar 2007

  • Various Reporting, Analysis and Accounting Roles

    Jun 1994 - Jan 2001
• 

  Gallagher Bassett Services, Inc.

  May 2015 - now

  Vice President, Financial Operations

  Guide. Guard. Go Beyond.- - Safeguard client assets related to loss fund accounts.- - Replenish loss fund accounts via timely and accurate invoicing process accompanied with detailed reconciliations.- - Calculate, analyze and explain imprest determinations.- - Work with clients, account managers and others to effectively remedy any concerns associated with loss funding.- - Apply recoveries appropriately to proper claim files.- - Accurately and efficiently determine service fee billing and invoicing.- - Provide the highest level of customer service and communication with clients, account managers and others to ensure all parties fully understand billing components.- - Partner with other Gallagher Bassett and AJ Gallagher teams to ensure timely and accurate reporting of all financial information.- - Work to ensure our clients are provided with the highest level of customer service. Show less