Alison P. Clark

Experience

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  Microsoft

  Jan 1989 - Jan 1995

  Field Marketing Program Manager, Marketing Distribution Planning Specialist/ Project Manager

  Coordinated with marketing managers in 20 field offices (corporate finance, product managers, and materials warehouse) to define tool for tracking/planning field marketing activities, turning out-of-stock scenarios into 99% in-stock at project completion. Led development of application, including vendor management, development budget, creation, and implementation of training.

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  Multiple internet start up companies and consulting - BeCentric / Gettuit / Segnaro / Cambridge Tech

  Jan 1995 - Jan 2002

  Program /Project Manager

  Performed needs analysis, product definition, and user interface design. Demonstrated product to investors, customers, and board members. Presented product status and roadmap at investor meetings.Developed functional specifications. Defined business process and user interface processes for custom software. Directed needs analysis with customers, analyzing business processes and defining requirements.

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  Dexterra, acquired by Antenna

  Jan 2002 - May 2010

  Director Program Management

  Designed and implemented early adopter program, interfacing with corporate partners, including Motorola, Peak, and Iteration2. Drove project management and coordination between U.S., Canada, and U.K. offices for delivery and acceptance of product to Vodafone UK. Supported pre-sales efforts with customer demonstrations and subject matter expertise. Trained strategic customers on product implementation, redesigning business process for mobile application

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  Mincom, acquired by Ventyx, an ABB Company

  May 2010 - May 2013

  Product Owner (2013), Solution Architect (2010-2013)

  Embedded at strategic Australian customer site (Western Power in Perth, Australia) to analyze and drive customer requirements, manage customer expectations, and facilitate early adoption training. Researched requirements with business industry experts and international customers to identify and define product enhancements.Maintained product backlog, wrote Agile stories, and led international development teams in backlog grooming and product reviews. Coordinated product knowledge transfer and training to assist in assimilating diverse teams post-acquisition. Show less

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  CONDUCTIV Software, Inc.

  May 2013 - Apr 2014

  Program Manager

  Coached new product owners on Agile development process, improving roadmap management and story definition. Collaborated on defining and orchestrating the implementation of new support and development processes between Costa Rica and U.S. teams.Managed deliveries, timelines, and communication across global product teams, implementation team, and customer contractors.

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  Zebra Technologies

  Jul 2014 - Feb 2020

  Aligned partner and company account teams to support global multimillion-dollar customers during strategic product rollouts and customer escalations (Australia, Canada, U.K., U.S.).Developed relationships with Zebra’s top-two strategic business partners to ensure standard roadmap and mutual support of product features. Directed risk and gap analysis on business requirements to support new third-party service, Android zero-touch. Led cross-functional internal and external teams in designing and implementing new global processes to address gaps and minimize risk (Poland, U.K., U.S.).Organized and led strategic partner quarterly business reviews. Achieved multimillion-dollar device deals by removing risk to new device launch and jointly supporting beta programs. Show less Evaluated product business case, performed risk analysis, and determined strategic direction to move product to open source. Eliminated $250,000 annual loss, repurposing resources to more profitable products.Developed and implemented open-source migration plan, collaborating with global customers, executive leadership, external partners, and engineering, legal, quality, and support teams, resulting in a successful transition to open source with no customer complaints.Presented product roadmaps and direction at international developer conferences (the Netherlands, U.K., U.S.).Led quarterly industry analyst calls to promote successful open-source transition. Show less

  • Program Manager, Strategic Partners

    Jun 2017 - Feb 2020

  • Program Manager, Device Analytics

    Jun 2016 - Jun 2017

  • Product Manager

    Jul 2014 - Jun 2016
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  CommonSpirit Health

  Dec 2020 - Jun 2023

  Program Manager