Florencia Larco

Experience

• 

  Llerena Amadeo SA

  Mar 2010 - Feb 2011

  Accounting Analyst

  I worked as an accounting assistant, collaborating in the review and preparation of management reports, administration of insurance policies and account analysis

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  EY

  Mar 2011 - Jun 2015

  • BBVA – Argentina: Senior in a corporate sales force productivity project. Analysis of the maturity level of the commercial area. Benchmark. Identification of gaps and improvement opportunities. One senior in charge• BBVA – Argentina: Senior responsible for the analysis of the competitive situation of the online banking and benchmarking of transactional products (Collections, Payments, COMEX, etc.) in order to identify the customers’ satisfaction. One senior and one assistant in charge• Grupo Petersen - Argentina: Team leader on an Assessment Impact FATCA project. Analysis of the current situation of each of the processes and products affected by the regulation for the four banks members of the group. Design of the future operating model. Presentation of the results to the areas involved in the four banks. One assistant in charge• Nuevo Banco Comercial - Uruguay: Senior at a Revenue Assurance project. Identification and design of actions to improve revenue generation of certain products / services in Retail Banking, Wholesale and Treasury. Identification and implementation of quick wins, and performance monitoring. Show less • Banco Ciudad - Argentina: Acting Senior responsible for the documentation and processes improvement. Survey meetings, documentation and design of flow charts for liability product processes. Identification and documentation of risks and associated controls. Responsible for the training on the methodology used to a bank employee and supervision of the work done. Analysis of improvement opportunities. Design and development of strategic actions. One EY assistant and one bank employee in charge• RSA Seguros – Argentina: Responsible for the planning process of the integration of sales and marketing areas during a merger. Analysis of both companies’ processes, and collaboration with the Commercial Director in the processes redefinition. Responsible for the monitoring of the Take Over plan Show less • BBVA Francés – Argentina: Benchmarking of transactional products. Analysis of transactional corporate products offered by the bank, by capturing the customer voice, in order to know their satisfaction. Identification of improvement opportunities in products and commercial management• RSA Insurance - Argentina: Assistant in the estimation of synergies for the valuation model used by the acquiring company to estimate the purchase price of another insurance company during the due diligence stage. Definition of the high-level integration business case Show less

  • Senior Consultant

    Jul 2013 - Jun 2015

  • Experienced Assistant

    Jun 2012 - Jun 2013

  • Assistant

    Mar 2011 - Jun 2012
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  EY UK

  Nov 2015 - Aug 2017

  Senior Consultant

  •Top 3 Retail and Commercial Bank – United Kingdom: Ring Fencing & Resolution: Senior responsible for the design of BAU processes for the maintenance and governance of the Service Provision Catalogue required to comply with the operational continuity regulation. Support the development of the Shared Service Operating Model and different requirements to comply with the ring fencing regulation. Stakeholders management

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  EY

  Oct 2017 - Aug 2019

  Manager

  • Important Bank - Argentina: Manager responsible for the redesign of the Process area: structure, roles and responsibilities and governance model. Responsible for the coordination of workshops to improve processes associated with customer benefits with focus on efficiency, using Agile and Customer Experience methodology• Important Bank - Argentina: Manager responsible for the diagnosis of the Customer Service area focusing on redefining the structure and roles, processes improvement and processes management• Digital Bank - Manager responsible for the strategic identification of regulatory requirements and gap analysis between local regulation and headquarter policies• Important Bank - Argentina: Manager responsible for the PMO implemented to coordinate different workstreams (Legal, Marketing, Operations, Product and IT) and provide support during a Branch integration project with impact on 14 branches, 80K clients and more than 20 areas• Important Bank -Manager responsible for the coordination of the implementation of 8 initiatives identified post-merger with a retail banking Show less

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  Santander Tecnología Argentina

  Sept 2019 - now

  Software Engineer Project Lead