Susan Weingartner

Experience

• 

  Global Consolidated Services, Inc. (GCS)

  Jan 1999 - Sept 2012

  Product Data Manager/Senior IT Specialist

  -Maintained vendor contract and client information databases with a commitment to accuracy and usability.-Provided help desk support for Microsoft Office and proprietary software, recorded and tracked support incidents and requests; escalating if necessary, and collaborating with the appropriate stakeholder until the ticket was resolved. -Utilized Crystal Reports, SQL Server Reporting Services, MS Access, and MS Excel to create custom reports using multiple data sources.-Designed and developed several software applications using a variety of technologies; integrated these solutions with existing software including MS Office. -Developed procedures and scripts to translate data between multiple formats and transfer data between disconnected software systems.-Created training materials and procedures, and trained supervisors and end-users in the proper use of hardware and software.-Developed process workflows to support internal process improvement initiatives. Show less

• 

  Intuitive Applications

  Jan 2013 - Dec 2021

  Lead Developer & Owner

  -Provide Long Island small businesses with website design, custom software and data analysis services. -Maintained and honed my skills in communicating with clients to determine their needs.

• 

  Evolutions Life Coaching

  Nov 2013 - now

  Certified Professional Coach
• 

  Q Group LTD.

  Nov 2014 - Nov 2015

  Web Developer/Social Media Specialist

  -Determined client needs, developed and maintained multiple websites and social media strategies.-Created and maintained metrics of all outbound marketing and social media efforts.

• 

  Healing Points Acupuncture & Wellness Center

  May 2017 - May 2018

  Administrative Assistant

  -Greeted and checked patients into and out of appointments, restocked supplies.-Maintained client appointment database and led the migration to new electronic medical record software.-Created social media/e-mail newsletter content and maintained the website.

• 

  BNF Contractors, Inc

  Jul 2019 - now

  Administrative Assistant

  -Ensures contractual & insurance compliance.-Maintains database of contractors, clients, and vendors.-Confirms the accuracy of outgoing proposals.-Maintains company website.-Tracks and verifies employee expenses.-Creates spreadsheets, reports, and graphs for various departments.-Provides support on Microsoft Office applications.-Schedules virtual meetings with clients & vendors.