Haritha Thangaraj

Experience

• 

  Mahindra Commercial Vehicle Motors

  May 2019 - Jul 2019

  Student Intern

  1. Planned and generated leads from 22 schools in Coimbatore, Ooty, Pollachi and Udumalpet.2. Sales: Converted leads from 5 schools summing up to a tender value of Rs. 70 lakhs3. Customer Support: Resolving issues raised by existing Mahindra customers regarding service and satisfaction of Mahindra dealers and evaluated dealer preferences in terms of the Dealer margin, Product price, Design, Brand awareness and Quality.

• 

  Bandhan Bank

  Jun 2020 - Jan 2021

  Assistant Manager - Customer relationship officer

  Sales and Growth:1. Individually garnered revenue of Rs. 26.3 Lakhs in a span of 6 months.2. Acquiring new customers, Up-selling and Cross-selling third party finance products such as insurance and mutual funds to Existing Customers.Customer Relationship and Operations:1.Engaging Customers: Solving general queries, requests and support and satisfying customer requests to build brand loyalty and improve customer retention.2. Overseeing branch operations in terms of inventory management and vendor management and Spearheading Branch Expense management in terms of petty cash and procurement. Show less

• 

  Matrimony.com Limited

  Feb 2021 - Sept 2021

  Senior Executive Corporate Sales

  Responsible for:1. Helping businesses on their digital transformation Journey2. Handling Key Accounts3. Sales and Customer Support4. Customer Loss Analysis 5. Managed account information in CRM

• 

  Info Edge India Ltd

  Sept 2021 - Oct 2023

  As a product Spoc for Iimjobs|Hirist, I was responsible for the Retail segment's business.-Oversee the sales process, starting from pre-sales consultation and conducting demos, to closing sales, account management, delivering training, and ensuring excellent post-sale customer service, all to enhance the overall customer experience.-Hunting new business opportunities and Identifying new opportunities for base clients by consultative selling approach up-selling and cross-selling-Retaining customers by enhancing customer satisfaction and taking care of product adoption.-Experimenting with GTM strategies to train different segments and collaborating with team members to achieve target results-Maintaining QBR and other review formats for analyzing QoQ growth.-Building relationships with key decision makers and strengthening relationships with them to become a consulting advisor. Show less

  • Deputy Manager

    Apr 2023 - Oct 2023

  • Assistant Manager Corporate Sales

    Sept 2021 - Apr 2023
• 

  Keka HR

  Oct 2023 - Jan 2025

  Senior Business Development Executive

  ResponsibilitiesLed full sales cycle for SMB clients, from pre-sales and demos to closing deals and negotiating value-aligned pricing.Probing and understanding client needs and recommend solutions based on their specific business use cases and requirements.Built strong client relationships, driving upsell and cross-sell opportunities by proactively addressing needs and concerns.Hunting new business opportunities by generating leads across various channels and client referrals.

• 

  Freshworks

  Feb 2025 - now

  Senior Account Manager