Brian Rapsey

Experience

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  Deanna Kory Inc

  Jan 2008 - Jan 2014

  Admin
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  NYC Health and Hospitals Corporation

  May 2014 - Mar 2020

  Admin
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  Older Adults Technology Services from AARP

  Sept 2020 - now

  Technology Trainer

  JOB DUTIES:Teaching Classes: I teach 3-4 classes daily, ranging from computer basics like using a mouse and keyboard, navigating apps, and browsing the internet, to more advanced topics like cloud computing, streaming services, and artificial intelligence.Lesson Planning: My days are filled with planning lessons to ensure each class is engaging and tailored to the skill levels of my 4-12 students.Innovative Training: I’ve developed and led pilot classes on AI, providing feedback to the curriculum team to help improve our course offerings.Engaging Methods: I believe in explaining concepts before diving into detailed steps. This approach helps older adults grasp technology better by reducing their initial apprehension.WHAT I'VE LEARNED:Effective Communication: I’ve become adept at breaking down complex ideas into simple, relatable terms, making technology accessible to older adults.Listening Skills: I've honed my ability to listen and understand the unique needs and goals of each student.Managing Diverse Groups: I’ve developed strategies to manage students with different learning paces and objectives, ensuring everyone stays engaged and makes progress.Overcoming Fear: Success, for me, is seeing how much more comfortable and confident my students feel about technology after attending my classes.Positive Feedback: My students consistently give high ratings in end-of-class surveys, averaging around 95%, which tells me I’m making a positive impact.Professional Growth: This job has shown me I have a real knack for teaching and explaining things, which has influenced my career aspirations and professional growth. Show less