
Cecelia Davis, MPA, CPM, CPHQ, CPHRM
Quality and Compliance Manager

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About me
Management Operations | Quality Improvement | Enterprise Risk Management
Education
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John Jay College (CUNY)
-Master of Public Administration - MPA Management Operations
Experience

Devereux Advanced Behavioral Health
Jun 2000 - Jun 2004Quality and Compliance ManagerI assured that Devereux’ quality-related activities (survey, technical assistance, beneficiary information, and agency policies) were fully and effectively integrated. I implemented, monitored compliance with, and enforced new standards governing Joint Commission. I oversaw the planning, coordination and implementation of the Joint Commission survey, and Medicaid certification processes. Identified and developed best practices and techniques in quality improvement. I was fully accountable for agency-wide compliance with state and federal requirements relating to operational matters and evaluated the potential impact of policies on the delivery of services rendered. Show less

Government of the District of Columbia
Jun 2004 - Jul 2017I provided leadership for the implementation of a cohesive, agency-wide approach to measuring and promoting quality for the District’s Medicaid program. I developed and collaborated throughout the agency on projects that tested and promoted quality measurement and improvement. I created and adopted performance measurement systems (i.e., quality measures) to evaluate care provided to District residents. I oversaw DHCF's $15M Long-Term Care Supports Contract, and supervised a team of three Management Analysts performing quality and compliance oversight for three risk-based managed care organizations, three Federal waiver programs and 19 nursing facilities. •Raised compliance levels and improved the profile of the agency with Federal regulators through close attention to quality improvement measures and related regulatory requirements.•Developed comprehensive 50+ page monitoring plan and 30+ performance metrics used across two Government agencies to monitor compliance with three Federal waiver program requirements.•Evaluated compliance with five quality improvement projects totalling $2 million, leading to the defunding of two projects and an annual cost savings of $500g. Show less I directed daily operations of the Enforcement and Compliance Division for the Government agency providing supports and services to individuals with intellectual and developmental disabilities. I provided expert guidance for fraud, waste and abuse investigations, and compliance activities executed by 16 subordinate employees (Investigators/Compliance Specialists). I assessed integrity and compliance with the application of District policies and regulations. Ensured corrective measures generated from 1,500+ investigation reports (annually) were impactful and in alignment with policies. •Initiated systemwide sanctions across 75+ service provider agencies to assure adherence to corrective measures intended to prevent harm to disabled adults. •Evaluated more than five 15 - 20-page investigation plans daily to confirm recommended actions were significant and aligned with investigation findings.•Nominated for Supervisor of the Year and led employees toward the nomination for Group of the Year award (2011) for creating strategic plan, leading to the closure of 200 investigations within 90 days. Show less As the 1st Risk Manager to be employed with the District’s Child Welfare Agency, as part of a comprehensive risk management program, I identified, assessed and mitigated agency-wide operations risks/losses. I played a pivotal role as expert to 800 employees by providing technical guidance to ensure systematic implementation of the agency’s comprehensive risk management program and I managed all regulatory compliance and safety requirements. ● Coordinated safety and loss control program for 800 employees and developed more than 20 safety procedures.● Created Continuity of Operations Plan (COOP) recommended for use as a technical guide/template by 40 government sister agencies.● Designed/ implemented organization-wide Emergency Management plan in accordance with regulatory requirements. Show less
Associate Director, Quality
Jun 2011 - Jul 2017Supervisor, Investigations and Compliance
Jun 2008 - Jun 2011Risk Manager
Jun 2004 - Jun 2008
Licenses & Certifications

Certified Investigator
Labor Relations Alternatives IJun 2007
Certified Professional in Healthcare Quality (CPHQ)
National Association for Healthcare QualityJun 2014
Certified Public Manager (CPM)
George Washington UniveristyDec 2007
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