Victor Masih

Experience

• 

  Infosys Limited

  Aug 2003 - Jan 2016

  Client Supported: RBS Bank- Successfully managed development team of 6 people for maintenance of UK bank’s Risk Management System and providing end to end regular change requests deliveries- Achieved highest ever client satisfaction score and repetitive zero-defect-deliveries as a result of high quality work- Mentored and motivated the team effectively sharing constructive and positive feedback- Continually upgraded self with technical and other trainings Client Supported: ABN AMRO Bank- Efficiently led the support team to provide L2 and L3 production support for bank’s eCommerce applications - Worked in a multicultural environment including with teams at onsite and offshore team from India - Achieved value addition for client with annual cost saving of about Euro 120,000 through software automation Client Supported: ABN AMRO Bank- Led the requirements gathering and specifications successfully - Effectively developed financial reports using Crystal Reports technology & coordinating User Acceptance Testing Client Supported: ABN AMRO Bank- Effectively managed Releases for entire Mid Office track - Successfully managed Teams, status communication and change requests execution - Successfully worked on Test Planning, Strategization and Execution - Prepared Test and defect analysis Reports facilitating effective business decisions - Worked on Test planning and execution - Led Quality Assurance testing effectively for enhancements and production issue fixes

  • Project Manager

    Jan 2012 - Jan 2016

  • Team Lead

    Sept 2008 - Jan 2012

  • Business Analyst

    Jul 2008 - Sept 2008

  • Team Lead

    Apr 2007 - Jul 2008

  • Senior Test Analyst

    Jun 2005 - Apr 2007

  • Test Analyst

    Aug 2003 - Jun 2005
• 

  Wellin5

  Jan 2016 - Dec 2017

  CTO

  - As CTO, successfully charted out technical roadmap for new Canadian startup - As Software Developer, developed new business features (using web technologies such as HTML5, PHP, CSS) and managed platform development to build up efficient mental health service platform (HIPAA compliant) for Canadian market

• 

  Click Labs

  Dec 2017 - Jul 2018

  Project Manager

  - Effectively coordinated multiple teams and projects (about 8 to 10) as Project Manager and Scrum Master- Proactively managed project risks, schedule, financials and stakeholders

• 

  Spice Money

  Nov 2018 - Dec 2020

  Project Manager

  - Delivered parallel projects (about 8+) successfully in FinTech and eCommerce domains in areas such as Banking Services, Payments, Insurance and Credit- Effectively managed software development including for software platforms, websites, mobile apps using agile Scrum methodology and under stringent timelines- Handled end to end delivery including requirements, timelines, risks, Production, documentation & team coaching- Successfully developed and tracked project plans, metrics and risks using problem solving techniques and tools such as Gantter (similar to MS Project), MS Excel, Jira, Monday- Managed multiple stakeholders effectively such as project sponsor, cross-functional teams, partners & vendors- Handled communication and stakeholders as Manager & PMO including daily reporting to all stakeholders such as CxO team, Technology, Mobile, QA, Security, DevOps, Operations team and external partners for multiple projects Minder weergeven

• 

  Vancouver Coastal Health

  Aug 2021 - now

  Business Analyst & Dynamic Project Scheduler