Joshua Schmitt

Experience

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  Internship: Erie County Sheriff's Department

  May 2012 - Aug 2012

  Internship

  Spent time with the Marine Division, Professional Standards, Aviation Unit, Civil Process, Road Patrol. Helped with completion of Human Trafficking booklets for the Erie County School District. Attended criminal and civil trials at the Erie County Family Courthouse. Responsible for compiling existing warrant notification letters to over 500 active criminals through out the erie county area.

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  M&T

  Jun 2013 - Feb 2014

  Credit Counselor

  • Handling inbound calls from various internal departments as well as customers. • Responding to questions regarding all consumer products that are under 90 days delinquent. • Identifying suspect situations (i.e. fraud, lack of insurance) and escalating issues to management. • Utilizing internal collections systems and accounting systems for all loan types. • Identifying and resolving problematic account situations where appropriate referring more complex problems to the Supervisor and understanding the workflow necessary for account maintenance/corrections. • Referring possible repossessions to Supervisor for review and approval. • Compiling information and analyze the account files for repossession recommendation Show less

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  M&T Bank

  Feb 2014 - Jun 2014

  Fraud Analyst

  Investigate disputed card transactions in collecting sufficient information to explore every opportunity to identify recovery opportunities in order to mitigate losses. Maintain up-to-date, thorough operational knowledge of Visa, MasterCard and Discover Card dispute rules and regulations. Ensure timely and accurate processing of disputes on behalf of M&T Bank merchants. Communicate with merchants, financial institutions, and M&T personnel on a professional level in resolving problems or requesting additional information and/or documentation. Prepare appropriate general ledger entries and on-line adjustments accurately. Perform proper review and reconciling of team's Open Items accounts. Compile and route reports capturing status of current cases, etc. Cross train co-workers on similar responsibilities and participate in necessary department/Central Operations training as applicable. Identify/recommend procedural changes. Show less

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  Citi

  Jun 2014 - now

  • Vice President / Global Revenue Attribution (GRA)

    Jan 2022 - now

  • AVP-Financial Analyst-Transfer Pricing Global Revenue Attribution

    Jan 2017 - Jan 2022

  • Financial Analyst-Transfer Pricing Global Revenue Attribution

    Oct 2015 - Jan 2017

  • Financial Planning Analyst-Global Expense

    Jun 2014 - Oct 2015