Serkan İnan

Experience

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  Elit Software House

  Mar 1995 - Mar 1996

  Software Engineer

  - Took part in the analysis and development process of a software which was adviced to all high schools in TURKEY by the Ministry Of National Education – collaborating with an Israel Software Company,- Trained new software engineers on the software.

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  Unimedya A.S.

  Mar 1996 - Aug 1998

  Internet Services Specialist

  - Designed project plans and managed projects accordingly,- Engineered configurations and internet solutions for the customers,- Evaluated technical validity and interoperability of solution and advised upper management,- Supported sales and marketing teams giving technical support in sales presentations, product demonstrations, customer training.

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  Yapı Kredi

  Aug 1998 - May 2000

  Software Engineer

  - Developed client side of YKB internet/wap/sms banking applications working cooperatively with S1 - british software house located in Manchester.- Took part in the requirement analysis/RFP preparation process of internet banking project and advised upper management about the evaluation of the proposal.- Designed/developed financial calculators for YKB website.- Designed/developed Yapi Kredi Teknoloji A.S. website.- Trained S1 software engineers on the existing Java code and modular structure of S1 software. Show less

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  Global Menkul Değerler A.Ş.

  May 2000 - Mar 2004

  - Primary aim was the efficient integration of technology into Global's domestic retail business development strategy. - Developed and managed alternative delivery channels (444 0 321, global.com.tr, etc.),- Established internet presence for Global Securities through managing development and launch of global.com.tr and global messenger projects,- Developed and managed databases and CRM infrastructure,- Engineered technology enhancement of existing channels and processes,- Managed all projects in parallel in a very volatile environment ,- Created and managed department budget.- Managed vendor relationship- Prioritized operational requests and projects,- Researched industry business/IT trends providing IT strategies and new competing delivery tools,- Managed contactor relationships and reduced project costs through contractor negotiations, - Supported marketing team for the new delivery channels and tools,- Delivered technology support for the new-format domestic outlets and the new financial advisory product line,- Presented to Board Members & General Manager. Show less

  • Group Manager

    Aug 2000 - Mar 2004

  • Project Coordinator

    May 2000 - Aug 2000
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  Turkcell Iletisim Hizmetleri A.S.

  Sept 2005 - Apr 2013

  Project Manager

  Turkcell Project Management Office has been established at the beginning of 2007, avarage of 400 active projects are executed by 40Project Managers according to the PMI standards. Being a member of PMO, coordinated and delivered more than 50 projects in Turkcell either using with company resources or working third party companies.- Overall project management of service&product development and infrastructure projects.- Managed vendor relationship- Managed all relevant Project management activitiesSome key projects are;- Mobil imza- Rehberlik servisleri (118XX)- Turkcell mobile device (T10)- Turkcell Custom device applications (Pusula, Uygulama Dukkanı, ibb trafik, online islem merkezi, videobul, etc. )- Gezenzi- Social Media Platform- Turkcell Streaming- CMDB (Configuration Management DB)- Footbo- 0 ve 1 ile baslayan numaralarin satisa hazirlanmasi- Stok Takibi- VPN3.1 FD1 Upgrade- Raex formatina gecis- FM Portal /gncplay Show less

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  QNB eFinans

  Nov 2013 - Nov 2017

  Customer Services and Operations Manager

  eFinans is the leading e-Transformation Company in Turkey mainly focussing on e-invoice/e-ledger/e-archive/KEP (registered e-mail)Responsibilities include but not limited to; IT Governance - Streamlining IT governance processes in accordance with global standards ( COBIT, ITIL, ISO20000, ISO27001, ISO27031, ISO22301) Business Strategy – Defines, directs&executes the implementation of visionary and innovative strategies in alignment with upper management Project Management – Leads complex projects leveraging many technical and soft skills Team Management - Strong and decisive leadership of department, partner & vendors Capacity management – Plans and directs future infrastructional investments aligning with sales and product management. Change Management & Risk Management - Minimizes impact during transition to facilitate business process improvement Show less

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  Mikro Yazılım A.Ş.

  Dec 2017 - Oct 2018

  E-Mikro Product Director
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  Self-employed

  Jan 2019 - Feb 2021

  Information Technology Consultant
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  İnomera

  Feb 2021 - Sept 2022

  Project Manager/ Manager
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  E-Commint

  Sept 2022 - Oct 2023

  Director of PMO
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  BlueCloud

  Oct 2023 - now

  Project Manager