Darren. Hengherr

Experience

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  Torque IT

  Feb 1998 - Mar 2021

  Technical Operations Manager

  Managed 6-8 member team responsible for 74 classrooms(600+ PCs), servicing 20+ partners including AWS, Huawei, Microsoft, Cisco, VMWare, Redhat, COMPTia.Implemented and managed multiple training & examination centres across Africa used by over 330 000 students..Designed and managed SOPHOS XG training networks across three branches - enabling student access to in-house lab environments and 500+ User campus WiFi and classroom internet breakout.Manage and implement Zoom Video conferencing and Webinar solutions - +700 000 minutes/month.Managed 250+ User AD/Azure network - Exchange, Dynamics CRM, SharePoint.Capacity planning, scheduling of ICT resources, logistics, maintenance, hardware roll-outs.Completed multiple vendor, GDPR, business and financial audits.SQL administration, data extraction & analytics - DAX, PowerQuery & PowerBi. Limited in-house application development - VS, C+, Java/CSS, Python, RPA. Met the most amazing people. Show less

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  NTT DATA

  Mar 2021 - now

  Customer Operations Manager