Trey Follis

Experience

• 

  Logan Media Services

  Feb 1999 - Feb 2006

  AV Technologist/Installer/Audio Engineer
• 

  Logan Media Services

  Feb 2007 - Dec 2016

  AV Project, Operations and Program Management

  Directed complete campus, facility-wide, and partial installations ranging from few days to several months. Helped with major AV technology change projects for clients as subject matter expert and consultant. Contributed to Service, Install, Engineering, Design, and Sales departments. Managed, coached, and trained 16 staff and technicians in superior service and response.

• 

  M3 Technology Group, Inc.

  Jan 2017 - Apr 2020

  Managed, supported, and facilitated Onsite Support service team. Collaborated with client as SME to advise on short- and long-term enterprise AV technology initiatives. Provided triage, diagnosis, and remediation for facility-based networked and non-networked systems. Ensured compliance to standards and procedures across all sites regarding established processes. Managed/coached 13 technicians and conducted employee reviews. Collaborated with and contributed to clients’ current and future AV technology planning. Guided Network Operation Center-based and Onsite Support service teams. Led client support including end-user education, onboarding, and training. Managed AV installations from near-hardware complete stage, through programming, commissioning, client occupancy, and user-education phases to turn-key. Mentored 10 technicians.

  • Onsite Support Services Manager

    Oct 2018 - Apr 2020

  • AV Specialist

    Jan 2017 - Oct 2018
• 

  AVDG

  Aug 2020 - Sept 2022

  Commercial Project Manager
• 

  HCA Healthcare

  Sept 2022 - now

  Media Systems Manager