Dagim Asrat

Experience

• 

  Walia Technologies

  May 2021 - Nov 2022

  • Enterprise Solutions Engineer (Part Time)

    Aug 2021 - Nov 2022

  • Enterprise Solutions Engineer (Intern)

    May 2021 - Aug 2021
• 

  Brothers IT PLC

  Apr 2023 - now

  1. Presale solution proposal-- Understand and interpret client requirements into network and security devices and services. Cisco, HPE, Fortinet, Sophos, Palo Alto...-- Effectively manage client inquiries and address issues to ensure exceptional customer satisfaction.2. Network and security-- Efficiently manage network and security infrastructure deployment while customizing configurations to meet client needs-- Conduct post-deployment training for client's technical staff and act as the first point of contact for technical support.3. Enterprise Infrastructure Services-- Analyze system requirements and ensure secure integration with existing systems.-- Install, configure, and test IT systems, including servers, hardware, and software upgrades.-- Monitor post-deployment system performance to ensure smooth and secure operations.-------- Project charter development Show less

  • Software Engineer

    May 2024 - now

  • Technical Assistant

    Apr 2023 - May 2024