Mohammad Ibrahim

Experience

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  IKEA Group

  Oct 2013 - Nov 2014

  Customer service

  Worked as Customer service in ( Customer Relation Department) •Attracts potential customers by answering product and service questions; suggesting information about other products and services.Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information.

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  PHARMA INTERNATIONAL

  Nov 2014 - Dec 2015

  Planning & Production order officer

  • Preparing monthly production plan achievement report• Preparing strategic monthly stock coverage .• Preparing transfer & repacking orders• Update Order Status( Request order by planning , Purchasing order, Daily receipt of packing & row).• Preparing & reserving manufacturing production orders & Ordering raw materials needed for each batch.• Define item codes and their requirements for raw & packaging materials and finished goods materials.• Follow up manufacturing orders with production. Show less

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  Bank of Jordan

  Apr 2016 - Apr 2018

  Customer Service Officer

  inform and suggest new banking products to customersprovide information to customers on their account status open new bank accounts to laid down rules and guidelines

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  Safwa Islamic Bank

  Apr 2018 - Aug 2020

  Sales Service Representative

   Provide information to customer about Safwa Islamic bank. To achieve sales target for all products to cover the assigned monthly targets  Provide information to customers on their account status and account balances. Open new bank accounts according to laid down rules and guidelines Inform and suggest new banking products to customers

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  DIFFERENT SPECIALIST COMPANY

  Aug 2020 - now

  Sales Manager

   Determines annual unit and gross-profit plans by implementing marketing strategies. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Completes national sales operational requirements by scheduling and assigning employees; and following up on work results. Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results. Maintains national sales staff by recruiting, selecting, orienting, and training employees. Contributes to team effort by accomplishing related results as needed Show less