Jose Luis Chavarria

Experience

• 

  Sykes

  Dec 1996 - Nov 2005

  Remote Technical Support

  - Provided technical support for Intel desktop boards, Intel based Servers and Processors for the North American and Latin American regions.- Provided technical support for Toshiba desktop and laptop computers.

• 

  Hewlett-Packard

  Nov 2005 - now

  The Sustaining Product Engineer partners with New Product Introduction (NPI) Supply Chain groups to successfully introduce new products into world-wide production. Once the product is released to the market, sustains products interfacing with factory process engineering, test engineering, and quality specialists to solve product quality or yield problems and seeking cost reductions. Analyzes samples of defective units/sub-assemblies, reports the results to the appropriate design engineering, manufacturing engineering, test engineering, and quality engineering team(s) as well as to the manufacturing group or area and/or vendor where the issue occurred, and recommends or implements changes to the product or process as applicable. Show less

  • Product Engineer

    Oct 2013 - now

  • Storage Support Engineer L2

    Nov 2008 - Oct 2013

  • Storage Support Engineer L1

    Nov 2005 - Oct 2008