Suzanne Battiston

Experience

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  Lotus Development

  Jan 1996 - Jan 1998

  Support Analyst
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  IBM

  Jan 1998 - Jan 2000

  Consultant

  • Worked on several bid teams to put together winning proposals for IBM Global Services.• Provided technical design, implementation skills and support for large enterprise engagements. • Team lead for a Y2K project in a major financial institution, leading a team of 3 people.• Led Exchange Public Folder Design and Implementation at a large telecommunications company. • Architected and led development of proposals for Microsoft Technologies.

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  Microsoft

  Apr 2000 - now

  Leading and partnering with the program stakeholders and the customer to achieve the customer’s goals for Digital Transformation and directing enterprise cloud implementations across multiple projects, workstreams, and customer and internal teams.Working with the customers to define their cloud program portfolios and ensure quality and support for on-time delivery of milestones aligned to program objectives.Assisting customers with Cloud adoption initiative/s communications, keeping the customer technical and business stakeholders, as well as internal Microsoft stakeholders, informed. Show less As a Services Delivery Executive, I focus on business development and delivery for Cloud Vantage which is an integrated professional services offering, merging project-based Consulting services with program-based lifecycle services and support. I help customers transition and optimize IT workloads and deliver ongoing value realization of Office 365. As a Services Delivery Executive, I work with our customers to facilitate a smooth transition to the cloud by focusing on people, process and technology as well as ensuring that customers can measure the benefits of going to the cloud through key performance indicators and financial measurements.I am the single point of accountability for customer from the point that they make the decision to go to the cloud, through the deployment and helping them prepare for operations. Show less

  • Director, Delivery Management

    Jan 2022 - now

  • Cloud Program Director

    Jan 2021 - Jan 2022

  • Account Delivery Executive

    Jul 2017 - Jan 2021

  • Principal Engagement Manager

    Jan 2016 - Jul 2017

  • Services Delivery Executive

    Apr 2013 - Dec 2016

  • Principal Technical Account Manager

    May 2008 - Apr 2013

  • Service Line Lead

    Oct 2004 - May 2008

  • Principal Technical Account Manager

    Apr 2000 - Mar 2005