
Alberto Grajales
Marlboro brand / Marketing Manager

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About me
Panamá Pacifico-Director
Education

Instituto pedagógico
-Bachiller en artes, ciencias y contabilidad Ciencias, letras y comercio
Tulane University
1986 - 1986ESL English
University of Tampa
1986 - 1990Bachelor of Science Finance MajorActivities and Societies: Rowing Team, sailing, soccer.

Nova Southeastern University
1990 - 1992MBA Business, leadership, entrepreneurship
Experience

Philip Morris International
Jan 1990 - Jan 1992Marlboro brand / Marketing ManagerResponsible for the Marketing strategy and plans and execution for all Marlboro brands.

Borden
Jan 1992 - Oct 1994Marketing ManagerCategory marketing manager for the dairy and beverage categories. In charge of main brands, Klim, Lite Line, juices and nectars.

Solo Cup
Jan 1994 - Jan 1998Regional Commercial Manager (Central America) and supply chainIn charge of sales of disposible products for Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica and Panama. Succesfully established a distribution and sales model for the region through distributors and direct sales to institutional customers, as well as for retail pos. Developed strategies for growth and was responsible for the P&L of the region.Managed a multi cultural sales force for central america.Demostrated strong sales growth for 4 consecutive years.

Cable & Wireless Panama
Jan 1998 - Jan 2003Senior Commercial ManagerCommercial management for mobile prepaid (distributors, internal and external pos, in house call center, etc), public telephony. Key account management. Revenue responsibilities. Customer service. New projects revenues generators, and marketing and sales. Special Project Manager for residential telephony (internet services, and voice service) external sales channels.

Sodexho
Jan 2003 - Jan 2006Country Manager (Panama)Responsible for the Panama Operations, and the introduction of the service voucher business for SodexhoPASS Panama. Initiated the company operations and the project from plans to reality creating the whole business process and model. Sodexho Panama was the #1 company in the Panama market, with over 75% market share

Telefónica
Aug 2007 - Sept 2012Panama Sales ManagerManaged the B2B segment, from strategies to execution in Panama. Responsible for sales and post sales teams (3 Managers and 50+ reps), over $25MM of telco sale. Sales strategy, pipeline generation, sales management for Top Global 500, government and SME accounts. Responsible for driving revenue growth, motivating sales force and maintaining high customer service/satisfaction. Legal representative of company and member of local Board of Directors

PlayStation
Sept 2012 - Sept 2014PlayStation Sales and Sales Operations Regional ManagerResponsible for the region sales and sales operation for electronic products. Reached revenues of $60MM+ for the region consisting of Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama (colon-free zone), and Ecuador. Managed retail channels, electronic stores, direct (KAM Team) and indirect salesforce (dealers), and B2B channels. Overview of all the logistics from planning, from production to the POS.

Cable & Wireless Panama
Mar 2015 - Feb 2018Vice President of SalesFocused on sales growth, innovation, and transformation and exceeded revenue and volume growth targets by creating and executing marketing strategies including new sales initiatives. Established sales strategies, managed planning, led go-to-market, product, and pricing management, and delivered positive financial results. KPI responsible, directed sales organizational design, marketing, customer retention, digital sales strategy, sales management, and process optimization. Responsible for +50MM

Encuentra24
Apr 2019 - Jan 2023Head of Central America SalesFormer Regional Head of Sales and Business Development. Responsible for managing and selling Digital Advertising Products and Solutions & User Experience (UX). • Lead the Sales Strategy • Engaging and acquiring new customers through campaigns, promotions, and strategic alliances.

Dobleú Proyectos & Inversiones
Apr 2023 - Jun 2024Commercial DirectorResponsible for the business development of the real estate business of the holding.

Panama Pacifico
Jun 2024 - nowDirector of Sales and MarketingCommercial leader of the most audacious and innovative real estate Master Plan in Latinamerica.
Licenses & Certifications
- View certificate

Change Management 4.0
Change AmericasMay 2025 - View certificate

Disrupting Yourself
LinkedInApr 2019 
Negociacion para equipos comerciales (Negotiation for commercial teams)
Aden Business SchoolMar 2010
Crisis Management Crisis Taining - R4
Sony ElectronicsAug 2014
Honors & Awards
- Awarded to Alberto GrajalesBest commercial Team Central America 2011 Telefonica Regional Mar 2012
- Awarded to Alberto GrajalesBest Central American Sales Team Telefonica/Movistar Dec 2011 Best commercial team among the central american region. Showed most sales growth for the fiscal year.Guatemala, El Salvador, Nicaragua, Costa Rica and Panama
Languages
- enEnglish
- spSpanish
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