Deep Enrich
Nada Mahdally
Trainee
2000 followers
Cairo, Egypt
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About me
Dynamic Customer Success Advisor @ Docusign | CRM
Education
Notre dame de sion
1998 - 2012High School/Secondary Diplomas and Certificates
Alexandria University
2012 - 2016Bachelor's degree Business Administration and Management, GeneralDFGA- Faculty of commerce (French Department)
Université de Poitiers
2012 - 2016Bachelor's degree Business Administration and Management, General
Experience
Credit agricole egypt
Aug 2013 - Sept 2013Trainee
Spinzomedia LLC
Jan 2016 - Jan 2016Social Media Specialist
Vodafone
Dec 2016 - Mar 2017Customer Service Advisor
Medmark Egypt
Jul 2017 - Dec 2019Policy Management Advisor
Jun 2019 - Dec 2019Policy Management coordinator
Jan 2018 - Jun 2019Membership Coordinator
Jul 2017 - Dec 2017
Allianz Insurance
Dec 2019 - May 2021Insurance Sales Representative
Talabat
May 2021 - Oct 2021Account Advisor
RSA Security
Oct 2021 - Jul 2024Senior Sales Operations Analyst
Jun 2023 - Jul 2024Customer Support Analyst
Oct 2021 - Jun 2023
Docusign
Jul 2024 - nowDynamic Customer Success Advisor French and English Speaker• Proactively engaged with customers to understand their goals and challenges, ensuring they maximize the value of our solutions.• Led onboarding sessions and training workshops to empower customers with the knowledge and tools they need to succeed.• Utilized data analytics to track customer usage and satisfaction, identifying opportunities for improvement and growth.
Licenses & Certifications
- View certificate
Docusign eSignature Administration Specialist
DocusignAug 2024
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