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Kranti Kumar

Kranti Kumar

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location of Kranti KumarBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Team management
    Outsourcing
    Operations management
    Process improvement
    Business process improvement
    Vendor management
    Bpo
    Transition management

  • About me

    Operations and project Manager at GENPACT

  • Education

    • St. Theresa high school

      -

  • Experience

    • Genpact

      Jan 2001 - Mar 2017

       Operations Management focusing on maximizing customer satisfaction, process compliance, etc Process improvement initiatives to achieve maximum efficiency in various operations Abilities in coordinating with internal/external stakeholders for running successful business operations and experience of implementing procedures and service standards for business excellence Undertaking responsibilities of removing redundant procedures in processes; ensuring uniformity in the process understanding at the client’s and the organization’s end. Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize operational excellence Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management Show less

      • Senior Operations Manager

        Jan 2001 - Mar 2017

      • Senior Operations Manager

        Jan 2001 - Mar 2016

    • CARGILL BUSINESS SERVICES INDIA PRIVATE LIMITED

      Mar 2017 - now
      Senior Team Lead

      operations of Accounts Payable and Accounts Receivable

    • Accenture

      -
      Global process owner

  • Licenses & Certifications