Sam Jiang

Experience

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  FarView Academic Consulting

  Jun 2012 - Jul 2012

  Social Media Manager

  Managed social media campaign via company websites and Renren, wrote and edited articles in both Chinese and English, discussed local marketing and development strategies with company directors weekly, developed 2 company websites with IT team.

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  Wesleyan University

  Mar 2014 - May 2014

  Provided weekly individualized tutoring for PSYC383: Psychology of Conflict Resolution Taught middle school students calligraphy and martial arts for the Wesleyan Freeman East Asian Studies (FEAS) Outreach Program

  • Tutor for Psychology Department

    Mar 2014 - May 2014

  • FEAS Outreach Program Instructor

    Mar 2014 - May 2014
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  Smart Agriculture Analytics

  Jun 2014 - Aug 2014

  Client Relations & Social Media Marketing Intern

  Led social media campaign and analyzed performance data to improve brand engagement, translated over 50 newsletters, reports, and internal documents between Chinese and English, and converted prospects into inquiries via cold calling (200 calls per week, 30% conversion rate)

• 

  Smart Agriculture Analytics

  Jul 2015 - Oct 2015

  Chief of Staff

  Conducted bilingual research on international investors and competitors to prepare company for an M&A deal, directed and monitored social media campaigns on Twitter and Facebook via Hootsuite to improve engagement, trained intern team of 6 in marketing, research, and product development, and organized team bonding events

• 

  Cambridge Coaching

  Jan 2016 - Aug 2020

  Sourced, negotiated, and closed a major international partnership agreement, supported CEO in designing a two-year company-wide systems migration strategy, and designed Facebook and Instagram advertising campaigns for inbound marketing. Served as Product Manager for core SaaS products and services, revitalized Google Adwords campaign via psychographics (reduced costs by 30%, doubled acquisition rates), cut down administrative busywork (500 hours/year), and trained ICs to use online platforms and software systems. Created internal database for visibility into company KPI’s, built financial models to predict annual revenue growth, developed structure and UX of in-house webapp with software dev team as project manager, and led monthly team sync meetings across departments.

  • Director of Business Development

    Jan 2019 - Aug 2020

  • Director Of Operations

    Jan 2018 - Jun 2019

  • Operations Manager

    Jan 2016 - Dec 2017
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  Writer's Desk

  Apr 2020 - Dec 2020

  Business Development Consultant

  Cultivated business relationships with clients and investors, securing $120k in annual revenue through subscription conversions and raising $70k in seed round funding.

• 

  500 Global

  Jun 2020 - Aug 2020

  Consultant, Innovation & Partnerships

  Conducted market research to expand our international portfolio, developing relationships with potential VC partners and clients while shaping the company’s post-COVID market strategy in the Chinese innovation ecosystem.

• 

  Wizards of the Coast

  Jan 2021 - Oct 2022

  Led the design & development of $100+M core Magic products across creative, design, production, operations, legal, BI, marketing, and sales teams. Led customer acquisition & retention strategies and initiatives. As PM for SpellTable, a SaaS webapp powered by AI/ML computer vision technology, I led a team of software engineers to double our userbase to 200k+ while maintaining a steady growth trajectory by implementing efficient Scrum/Agile development cycles with a customer-centric approach. I also developed positive relationships and negotiated contracts with multiple corporate partners and external vendors.

  • Senior Product Designer

    Jan 2021 - Oct 2022

  • Product Manager

    Jan 2021 - Oct 2022
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  Hazelburg Group

  Oct 2022 - now

  Senior Consultant

  I provide strategic guidance to corporate clients in tech, entertainment, and education, as well as coaching & mentorship services to individual clients seeking success in professional and academic settings

• 

  Toast

  May 2024 - now

  Emerging Markets Account Executive

  Empowering restaurants & small businesses to grow their revenue and streamline operations!