Seyed Mohamed

Experience

• 

  Flipkart

  Jan 2012 - Mar 2014

  Senior Executive - L&D (Last Mile)
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  AMP Technologies

  Mar 2014 - Jan 2015

  Senior Executive - L&D (Process)
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  Landmark Group

  Feb 2015 - Nov 2019

  • Training Manager (Retail)

    Jul 2019 - Nov 2019

  • Senior Trainer (Fashion Retail)

    Jul 2017 - Jun 2019

  • Brand Trainer (Fashion Retail)

    Feb 2015 - Jun 2017
• 

  Noon

  Nov 2019 - Jul 2024

  Training & Quality Assurance Manager (Fulfillment)
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  BinDawood Holding

  Jul 2024 - now

  Training Manager (Retail)

  Needs Analysis & Curriculum Development: Identify training needs by analyzing performance data, conducting skills gap assessments, and staying abreast of industry trends. Develop and update comprehensive training programs and materials (Onboarding, Product Knowledge, Customer Service, Food Safety, Compliance) tailored to different roles and skill levels. Training Delivery & Facilitation: Deliver engaging training sessions using various methods to maximize learning and knowledge retention. Performance Management & Evaluation: Establish clear performance expectations and evaluation criteria. Monitor employee performance post-training, provide constructive feedback, and identify areas for improvement.Onboarding & Orientation: Design and deliver comprehensive onboarding programs for new hires, covering company policies, procedures, culture, and job-specific skills. Ensure a smooth transition into the workplace and foster a positive employee experience. Leadership Development: Identify and develop high-potential employees for leadership roles. Design and deliver leadership training programs focused on communication, delegation, decision-making, and team-building skills. Compliance Training: Develop and deliver mandatory training programs to ensure compliance with all relevant regulations (food safety, hygiene, health and safety, legal). Maintain accurate training records and documentation. Technology Integration: Leverage technology to enhance training effectiveness through in-house Learning Management Systems (LMS) and stay current on emerging training technologies and methodologies. Training Budget Management: Develop and manage the training budget, track expenses, and ensure the cost-effectiveness of training initiatives. Stakeholder Collaboration: Collaborate effectively with store managers, department heads, and other key stakeholders to identify training needs, gather feedback, and ensure alignment with business objectives. Show less