Christopher Rachal

Experience

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  DRM Inc

  Jan 2009 - Sept 2009

  Media Production Assistant

  Oversees and manages the production of artist recordings. Management includes the attendance of A&R meetings, the setup of recording sessions, editing and mixing of recorded sessions, and various tasks associated with the completion of multimedia projects acquired by DRM Inc.

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  Puget Sound Energy

  Nov 2009 - Jul 2012

  Customer Service Representative

  Perform specified customer service functions. Access customer records and correct data, initiate service order requests, reconcile billing information, respond to internal and external customers, perform credit activities, maintain the work flow for the area and assist other customer service personnel in responding to customer requests.

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  LexBlog, Inc.

  Jul 2012 - Sept 2016

  I work for today's largest legal publishing network with over 14,000 legal authors. LexBlog is dedicated to the legal community providing a top notch blogging platform for more than 1,000 law firm publications. As a Business Development Manager I help clients accomplish their business development goals, retain clients and obtain thought leader status within their specific industry.In 2015 I drove a 99% renewal rate for 70 enterprise accounts, increased sales by 120% YOY and grew subscription revenue by 119%. Show less As an Operations Specialist I am a resource to a team of 10 Customer Success and Business Development Managers.As a resource I analyze systems data (Jira and Salesforce) and surface current trends and inefficiencies. Based on team feedback I help create guidelines and best practices to use in conjunction with products and services for quality assurance and a consistent customer experience. To improve customer satisfaction and longevity I also define factors that help determine successful or unsuccessful blog performance and suggest methods to improve the health of the account. Show less Engaging and building relationships with lawyers, marketers, and others in the legal industry to aide in their social media endeavors. This includes overseeing the progress of projects (launching blogs, websites, and other web-driven applications) and providing strategic advice on the use of various platforms like LinkedIn, Twitter, Facebook, etc.Oftentimes, this requires a technical understanding of what can and can't be accomplished with content management systems, as well as an appreciation for the individual goals of the client. Working with lawyers, marketers, web developers, and project managers has given me valuable insight into the importance of clear communication, a skill necessary to succeed in any position. Show less

  • Business Development Manager

    Aug 2015 - Sept 2016

  • Operations Specialist

    Jan 2015 - Sept 2016

  • Account Manager & Customer Success

    Jul 2012 - Aug 2015
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  Self-Employed Web Designer & SEO Specialist

  Sept 2016 - Feb 2018

  Web Design & Digital Marketing Consultant
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  Naropa Community Counseling Center

  Jan 2018 - Jun 2019

  Directors Assistant

  Updated and migrated electronic health provider system. Managed and audited center for HIPAA and Medicaid compliance. Assisted Director with various tasks and initiatives.

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  Begin Again Institute

  Feb 2018 - Apr 2020

  IT & Operations Director focused on reshaping business management and strategy. Responsible for the implementation of technology infrastructure and managing the direction and coordination of the company.-Streamlined processes and increased efficiency across the organization -Increased quarterly sales by 28% through strategic updates to marketing, technology, and admissions.-Led company to a $1M+ acquisition by Integrative Life Center Managed and improved processes for marketing and operations with a specific focus on lead generation.

  • Director of IT & Operations

    Feb 2019 - Apr 2020

  • Marketing Technologist

    Feb 2018 - Feb 2019
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  Office of Governor Jared Polis

  Aug 2019 - Dec 2019

  Executive Intern

  Interned for the office of policy and research. Worked under senior policy advisor on aging.

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  Earth Guardians

  Feb 2020 - Nov 2020

  Marketing Technology Consultant

  Consultant working to rebrand and reorganize Earth Guardian’s business operations and marketing technology to increase efficiency and activism efforts through marketing funnels and community development.

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  Naropa University

  Apr 2020 - Oct 2021

  Research & Data Manager
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  Ecotrust

  Oct 2021 - now

  Community & Funding Partnerships Manager

  The Community & Funding Partnerships Manager is part of a collaborative fundraising teamand holds responsibility for resource generation from Ecotrust’s community and fundingpartners. Working in close coordination with funding partners and Ecotrust’scommunications, programs, and events teams, they create partner- and community-centricengagements and digital strategies to increase resources in support of our mission. Theylead collaborative efforts to raise revenue, increase Ecotrust’s visibility, curate inclusive andwelcoming engagements, and uplift our initiatives through creative partnership-building. Show less

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  Collective Reparations

  Aug 2022 - now

  Creator

  Building a space where reparations and rematriation are a reality in partnership with for profit and nonprofit organizations.

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  Black Food Fund

  Nov 2023 - now

  Director of Reparative Capital