Terry McDonald

Experience

• 

  US Cable of Southwest Texas

  Jun 1986 - Mar 1987

  CATV Technician

  CATV installer for 4 counties, troubleshoot, install , customer service, Keep head end tuned and adjusted.

• 

  AutoZone

  Oct 1987 - now

  Responsible for training and mentoring store team. In all aspects of business, Customer service skills, merchandising skills, Inventory control skills. Also in problem solving, multi-tasking, multi-unit management, sales growth skills, profit & loss understanding, Recruiting & staffing, New store set up, HR skills. Responsible for training and mentoring store team. In all aspects of business, Customer service skills, merchandising skills, Inventory control skills. Also in problem solving, multi-tasking, multi-unit management, sales growth skills, profit & loss understanding, Recruiting & staffing, New store set up, HR skills. I was sent to this store to improve declining customer count, sales and Ebit. I followed the same steps as my prior assignment and as a team we were responsible for increasing sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. After this I was recognized for my efforts and was promoted to District Manager in OKC. I was sent to this store to improve declining sales and Ebit. I improved this by hiring the right team to successfully mentor and develop to be able to improve sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. Sales grew over 10% in the time I was there before being transferred to another store to do the same. I was responsible for increasing sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. I was promoted to Assistant Manager after starting my career as a counter sales clerk for 2 years. I was responsible for directing customer service direction to my staff, inventory controls, weekly order calculations, merchandising, sales growth.

  • Store Manager

    Jun 2019 - now

  • District Manager

    Oct 1997 - now

  • District Manager

    Nov 1995 - Oct 1997

  • Store Manager

    Nov 1994 - Oct 1995

  • Store Manager

    Sept 1993 - Nov 1994

  • Store Manager

    Dec 1989 - Aug 1993

  • Assistant Manager

    May 1989 - Nov 1989

  • Parts Sales Specialist

    Oct 1987 - Oct 1989