Terry McDonald

Terry McDonald

CATV Technician

Followers of Terry McDonald547 followers
location of Terry McDonaldSan Angelo, Texas, United States

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  • Timeline

  • About me

    Store Manager at AutoZone

  • Education

    • Odessa College

      1984 - 1985
      HVAC
  • Experience

    • US Cable of Southwest Texas

      Jun 1986 - Mar 1987
      CATV Technician

      CATV installer for 4 counties, troubleshoot, install , customer service, Keep head end tuned and adjusted.

    • AutoZone

      Oct 1987 - now

      Responsible for training and mentoring store team. In all aspects of business, Customer service skills, merchandising skills, Inventory control skills. Also in problem solving, multi-tasking, multi-unit management, sales growth skills, profit & loss understanding, Recruiting & staffing, New store set up, HR skills. Responsible for training and mentoring store team. In all aspects of business, Customer service skills, merchandising skills, Inventory control skills. Also in problem solving, multi-tasking, multi-unit management, sales growth skills, profit & loss understanding, Recruiting & staffing, New store set up, HR skills. I was sent to this store to improve declining customer count, sales and Ebit. I followed the same steps as my prior assignment and as a team we were responsible for increasing sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. After this I was recognized for my efforts and was promoted to District Manager in OKC. I was sent to this store to improve declining sales and Ebit. I improved this by hiring the right team to successfully mentor and develop to be able to improve sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. Sales grew over 10% in the time I was there before being transferred to another store to do the same. I was responsible for increasing sales by increasing market share by improving customer service levels, in store merchandising and improving in stock. I was promoted to Assistant Manager after starting my career as a counter sales clerk for 2 years. I was responsible for directing customer service direction to my staff, inventory controls, weekly order calculations, merchandising, sales growth.

      • Store Manager

        Jun 2019 - now
      • District Manager

        Oct 1997 - now
      • District Manager

        Nov 1995 - Oct 1997
      • Store Manager

        Nov 1994 - Oct 1995
      • Store Manager

        Sept 1993 - Nov 1994
      • Store Manager

        Dec 1989 - Aug 1993
      • Assistant Manager

        May 1989 - Nov 1989
      • Parts Sales Specialist

        Oct 1987 - Oct 1989
  • Licenses & Certifications

    • P2 Automotive Parts Specialist

      National Institute for Automotive Service Excellence (ASE)
      Jul 2009
    • Cool Headed, Level 2

      Dale Carnegie Digital
      Mar 2016
      View certificate certificate
    • Cool Headed, Level 2

      Dale Carnegie Digital
      Mar 2016
      View certificate certificate
  • Honors & Awards

    • Awarded to Terry McDonald
      Sales and Leadership Council AutoZone Executive Team Sep 2012 This prestigious honor is awarded to the top 20 District Managers in the Chain of over 400 based on Sales performance, expense control and shrink control.