Carlos Kapinga

Experience

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  Enjoy Supermarket

  Mar 2018 - Apr 2019

  Sales Supervisor

  Key Responsibilities • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.• Supervise sales operation of the sales team.• Submitted the daily report about sales and newly order of stocks.• Crosschecking stock inventory of every product in every third week of the month• Analyzing sales performance on regular basis to maximize target achievement• Describing the product features and benefits to customers when needed Key Key Achievements• Trained and coordinated staff of 4 sales personnel successfully during the course of employment• Increase loyalty and satisfaction of customers• Conducted product awareness and understanding campaign which increased 30% sales revenue. Show less

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  Africas Limited

  Aug 2019 - Sept 2020

  Business Development Assistant

  Work in providing support to an organization's development team to ensure timely and consistent delivery of core company services to its clients and investors, towards ensuring that potential and existing clients and investors remain satisfied with the company's brand ( Africas Limited )I was Accounted for:• Driving market share growth and acquisition of new business relationships by prospecting effort, targeting business with annual growth sales up to 50 million in gross annual sales.• Planning, negotiating and managing vendors for delivery of services such as food and beverages.• Overseeing business activities at work to ensure compliance with expectations.• Managing communication with clients via emails and telephones• Acting as a link between the business and clients to ensure clients take more interest in products and services rendered by business• Assisting sales agents of the organization to complete clients visit reports and systemKey Achievements:• Generated over 20 million in gross sales revenue through consultative upsell during first 3 months of employment.• Increased market shares and developed an extensive network of clients with successful recruited 32 new clients in the business.• Consistently exceeded monthly target by 10-20% Show less

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  BancABC

  Mar 2021 - Dec 2021

  Sales Officer

  I had to Execute the following: • Identifying customers’ needs and offer appropriate products and services to meet customers demand.• Initiating sales campaigning strategies to sell bank products and services.• Resolve bank customer complaints by investigating problems, developing solutions, preparing bank sales report, and making recommendations to the Bank management team.Key Achievements• Hit and exceeded department KPI’S by 20% for 8 months in a row within BancABC.• Managed to recruit more than 200 active clients within 8 months, approximately 25-30 customers a month.• Cold called 30+ potential clients on daily basis, with closing rate of 10% to 20%.• Carried out retention calls with unsatisfied customers, successful convincing 20% of them to keep using our products and services Show less

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  Serene Microfinance

  Jan 2022 - May 2022

  Marketing Executive

  I had to execute the following:• Analyze Potential loan markets and develop referral networks in order to locate prospects for loans.• Market products to individuals and firms, promoting Client services that meets customers’ needs• Meet with customers to obtain information for loan applications and answer questions about the process.• Analyzing Applicants financial status, credit and property evaluations, to determine feasibility of granting loan• Explaining to customers the different types of loans and credit options that are available as well as the terms of those servicesAchievements:• Work closely with the team in expanding business development and managed to open company first branch in Dar es salaam• Managed and grew loan portfolio by regularly exceeding sales targets by 20-50%• Met benchmarks in multiple facets including profitability and credit quality• Actively extended client portfolio by bringing 50+ clients in a month Show less

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  Multics Solutions Tanzania

  Jun 2022 - Feb 2023

  Business Development Associate

  Responsible for developing growth in the company through increased sales and customer acquisition, provide prospective customers with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process.Collaborate with the team of fantastic computer scientist and engineers in designing products (Software) that changes the life of businesses in Tanzania currently our company work closely with financial market industry, Government sectors and hospitality industriesKey Responsibilities• Developing and executing strategic sales plans• Growing existing accounts• Identifying and developing new business opportunities• Working closely with the senior management team to ensure that all stakeholders are informed of the progress of the sales team• Ensuring that all business development activities are coordinated and executed in a timely manner• Documenting the sales process and closing• Creating proposals and presentation material• Providing support to the sales team on all aspects of the sales process Show less

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  NBC Tanzania

  Feb 2023 - now

  Relationship Officer

  Develop and market the bank’s business through contact with SME customers, high net-worth individuals, and other prospective clients.Achieve agreed asset targets by managing,supporting and offering of a wide range of products and services to SME clients.Increasing bank business through sales mobilization and marketing and Handle customer complaints professionally and address various customer related inquires