
Francisco Noronha
Technical Support Analyst I

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About me
Delivery Manager at Oracle
Education

Universidade Santo Amaro - Unisa
2007 - 2012Bachelor of Business Administration (BBA) Administração de Empresas
Experience

Ricsan - Comercio e Serviços de Informática
Jan 2005 - Jan 2010Technical Support Analyst I
ZivaSec
Jul 2010 - Jul 2011Technical Support Analyst II
NAVA - Technology for Business
Jul 2011 - Jun 2013Senior Infrastructure ConsultantSystem administrator focused on monitoring network assets of several customers in the banking sector. Responsible for ensuring system interoperability, applying vulnerability patches. Highlight for having created the virtualization project for all development, staging and UAT servers.

Twenty Consulting
Jun 2013 - Jun 2014Senior Infrastructure ConsultantProject Management related to the Microsoft System Center Suite, health check control using integrations and scripts with PowerShell, responsible for the control and audit of 1500 network users.

NetApp
Jul 2014 - Jan 2015Technical Account ManagerAllocated in a large multinational bank, specialized in case escalation and problem tracking to ensure the interoperability of the application ecosystem and the guarantee of best practices within the NetApp storage system environment.

NAVA - Technology for Business
Nov 2015 - Jan 2019Project ManagerProject delivery management for monitoring banking transactional systems, scope control, costs and resource allocation with squad leaders. Direct participation in requirements gathering, roadmap orchestration with the systems development team, creation of dashboards for strategic decision making and project lifecycle management.
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Vivo (Telefônica Brasil)
Jan 2019 - Jan 2023Project ManagerPortfolio manager of multicloud system projects (SaaS, IaaS), direct relationship with product owner and board of directors. Control of development evolution and roadmap. Platform integrated with Amazon, Google and Microsoft Azure.

Oracle
Jan 2023 - nowDelivery Manager
Jun 2023 - nowProject Manager
Jan 2023 - Jun 2023
Licenses & Certifications
- View certificate

Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileAug 2018 - View certificate

Six Sigma Yellow Belt
6sigmastudy - The global certification body for six sigma certificationsOct 2021
Languages
- poPortuguese
- enEnglish
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