Mark Bellamy

Experience

• 

  Wawa, Inc.

  Feb 2013 - Dec 2016

  • Assistant General Manager

    Apr 2015 - Dec 2016

  • Fresh Food Manager / Inventory Merchandise Manager

    Feb 2013 - Apr 2015
• 

  CarMax

  Jan 2017 - now

  •Coached and developed a team of sales consultants to lead our region for 12+ months by hitting sales, company, and store goals/objectives by training, evaluating, role playing and providing feedback. Leading almost all eligible associates to club level status. •Developed cross department relationships with all departments to help problem solve to improve store metrics and to help provide world class customer service.•Analyzed and tracked performances to assigned budget, conversion, compliance, staffing and more •Interviewing, Hiring, and Onboarding process with potential new employees and potential growth candidates.•Provided internal and external customer service.•Successfully mentored and developed several sales managers through the manager training program to completion. •Created sales managers as well as sales schedules to ensure all hours had coverage to best assist our customers.•Ensured that the store and all merchandise was proper secured each day.•Worked with the customer and finance companies to get all required documents needed for the customer to purchase a vehicle. Show less •Work with customers through each and every step of the sales process•Building value within the company and providing world class customer service•Overcoming customer objections/defuse upset customers•Present vehicles, taking test drives, and following up with potential customers•Running credit applications and processing transactional paperwork•Securely sending out private information to financial institutions •Supporting online/phone customers in the eSales office •Persuading customers to add extended service plans and accessories •Tracking and recording stores performances and operations•Evaluating employees performances in written communication•Effectively trained associates•Set and achieved goals set out by the company•Sent out store communications•Conducted sales training•Helped to develop ways to improve different areas of the business•Coordinated meetings and events Show less

  • XF Store Manager

    Dec 2022 - now

  • Sales Manager

    Jun 2019 - Jan 2023

  • Senior Presidents Club Sales Consultant/Mentor

    Jan 2017 - Jun 2019