Mohamed Taha

Experience

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  Khartoum International Airport

  Jun 2011 - Mar 2012

  Quality Control Officer
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  Mahsreq University

  Dec 2012 - Sept 2014

  Registration Team Leader

  ✓Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner✓Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external Students✓Provides statistical and performance feedback and coaching on a regular basis to each team member✓Ensures employees have appropriate training and other resources to perform their job✓Responds to and resolves employee relations issues expressed by team members✓Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level عرض أقل

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  ICQ Training & Consulting

  Sept 2014 - Jan 2015

  Marketing Coordinator

  Projects• Proposed, planned, executed and evaluated a customer satisfaction campaign raised customer satisfaction by more than 30%• Acquired and analyzed 10 competitors’ data and suggested a targeted marketing campaign raised our sales for our biggest client by 50% in 2014• Collaborated with the design team, the training department and the sales team to design, print, acquire and effectively distributed a $5000 worth of promotional material for the year 2014• Assisted the marketing manager to evaluate 200 clients in order to have better service for our VIP clientsResponsibilities:✓Implements marketing and advertising campaigns✓preparing marketing and advertising strategies, plans, and objectives✓planning and organizing promotional presentations; updating calendars✓Prepares marketing reports by collecting, analyzing, and summarizing sales data✓Keeps promotional materials ready by coordinating requirements with graphics department✓Researches competitive services by identifying and evaluating services characteristics, market share, pricing, and advertising; maintaining research databases✓Plans meetings and trade shows by identifying, assembling, and coordinating requirements establishing contacts; developing schedules and assignments; coordinating mailing lists✓Monitors budgets by comparing and analyzing actual results with plans and forecasts✓Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments عرض أقل

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  3PL Solutions Group

  Jan 2015 - Sept 2015

  Training Counselor
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  Beacon Consultants - 3PL Solutions Group

  Sept 2015 - Oct 2016

  Consultant

  Projects• Developed all procurement processes |Haggar Dynamic International Oil Well Services|• Analyzed, evaluated and introduced a development plan of eight warehouses |White Nile Sugar Company|• Developed SOP’s, Process Maps and Supply Chain Manual for |WNSC|• Developed all warehouse processes |DIOWS Higlieg|• Updated Supply Chain Manual |Haggar Dynamic International Oil Well Services|• Trained the staff from some of the country's top companies, including JTI, Sicher Elevators, Grapric and Bashasha Group and More عرض أقل

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  Sicher Elevators Sudan

  Oct 2016 - Apr 2020

  • Marketing Business Development Manager

    Dec 2017 - Apr 2020

  • Marketing Specialist

    Oct 2016 - Dec 2017
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  Almanna Foods

  Apr 2020 - Mar 2021

  Business Development Manager
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  Chemonics International

  Mar 2021 - now

  • Senior Program Development Officer at USAID/OTI Sudan Transition Program

    Nov 2023 - now

  • Program Development Officer at USAID/OTI Sudan Transition Program

    Jun 2022 - Nov 2023

  • Procurement/Operation Officer at USAID/OTI Sudan Transition Program

    Jul 2021 - Jun 2022

  • Procurement Officer - USAID/OTI Sudan Transition Program

    Mar 2021 - Jul 2021