Khaled Alorwan

Khaled Alorwan

Senior Technical Support Specialist

Followers of Khaled Alorwan289 followers
location of Khaled AlorwanRiyadh, Saudi Arabia

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  • Timeline

  • About me

    IT Project Management | Software Development Life Cycle | Project Planning | Risk Management | Quality Assurance | Change Management | Agile Methodologies

  • Education

    • Technical and Vocational Training Corporation

      2021 - 2024
      Bachelor's degree Network Engineering

      - Develop a comprehensive understanding of networking technologies, protocols, and architectures, including TCP/IP, OSI model, Ethernet, and wireless networking.- Enable the design, implementation, and management of network infrastructures that meet organizational needs, ensuring efficient data flow and security.- Cultivate the ability to diagnose and resolve networking issues effectively using various tools and techniques.- Instill knowledge of network security principles and… Show more - Develop a comprehensive understanding of networking technologies, protocols, and architectures, including TCP/IP, OSI model, Ethernet, and wireless networking.- Enable the design, implementation, and management of network infrastructures that meet organizational needs, ensuring efficient data flow and security.- Cultivate the ability to diagnose and resolve networking issues effectively using various tools and techniques.- Instill knowledge of network security principles and practices, including firewalls, intrusion detection systems, and secure network design to protect data and resources. Show less

    • Technical and Vocational Training Corporation

      2013 - 2014
      Diploma Network Systems Administration

      - Establish a solid understanding of network operating systems, server management, and network infrastructure to ensure efficient and reliable operation of organizational IT systems.- Enhance the ability to work collaboratively in teams and communicate technical concepts effectively to both technical and non-technical stakeholders.- Encourage familiarity with emerging trends and technologies in networking, such as cloud computing, virtualization, and software-defined networking… Show more - Establish a solid understanding of network operating systems, server management, and network infrastructure to ensure efficient and reliable operation of organizational IT systems.- Enhance the ability to work collaboratively in teams and communicate technical concepts effectively to both technical and non-technical stakeholders.- Encourage familiarity with emerging trends and technologies in networking, such as cloud computing, virtualization, and software-defined networking (SDN).- Promote an understanding of ethical considerations and professional standards within the field of networking, emphasizing the importance of responsible and secure network management. Show less

  • Experience

    • Al JERAISY GROUP COMPANY

      Jan 2014 - Apr 2017
      Senior Technical Support Specialist

      - Engaged in the development of applications, providing support throughout the development lifecycle.- Investigated new approaches to enhance and streamline development processes.- Managed and supported software solutions, ensuring they met user needs and functioned effectively.

    • تطوير تقنيات التعليم | Tatweer Educational Technologies

      Jan 2017 - Jan 2021
      Technical Support Specialist

      - Installed and configured internal applications according to organizational needs and specifications.- Managed the deployment of new application versions in both testing and production environments.- Set up & maintained testing environments to ensure applications functioned properly before deployment.- Provided technical support for internal applications, troubleshooting issues reported by users and resolving them efficiently.

    • وزارة الثقافة Ministry of Culture

      Jan 2021 - now

      - Assist in planning, executing, and monitoring the Cultural Scholarship Project.- Contribute to the development of a digital platform that is currently under construction.- Support the IT development initiatives within the department as a project manager.- Work across multiple projects, supporting project managers by handling various tasks.- Take an active role in managing the “Year of Arabic Poetry” project, which may involve organizing events, coordinating with poets, and promoting activities related to Arabic poetry. Show less

      • Assistant Project Manager

        Jan 2022 - now
      • Project Specialist

        Jan 2021 - Jan 2022
  • Licenses & Certifications

    • Professional Accreditation as an Engineering Technologist

      Saudi Council of Engineers | الهيئة السعودية للمهندسين
      Jan 2024