
Marko Nikolić
Food and Beverage Manager

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About me
Team Manager at Football Association of Serbia
Education

Faculty of Economics, Finance and Administration - FEFA
2013 - 2018Bachelor's degree EconomicsBusiness and economics degree provided me with a broad foundation of economics concepts and their applications to business and finance. Learned how the concepts of production, supply, and consumption affect global business and government relationships and international financial markets, as well as individual companies and communities. The program of Faculty put a focus on banking, corporate finance, investment, and securities, as well as economic analysis.
Experience

Hotel Milo Santa Barbara
May 2015 - Oct 2015Food and Beverage ManagerMain responsibilities have been:- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.- Preserve excellent levels of internal and external customer service.- Design exceptional menus, purchase goods and continuously make necessary improvements.- Identify customers' needs and respond proactively to all of their concerns.- Lead F&B team by attracting, recruiting, training and appraising talented personnel.- Establish targets, KPI’s, schedules, policies, and procedures.- Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.- Comply with all health and safety regulations.- Report on management regarding sales results and productivity. Show less

Sea Crest Beach Hotel
May 2016 - Nov 2016Banquet ManagerI was responsible for coordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position was primarily concerned with front of house activities.Everyday duties and responsibilities:- Achievement of budgeted food sales, beverage sales and labor costs- Achieve maximum profitability and over-all success by controlling costs and quality of service- Participation and input towards F & B Marketing activities- Control of Banquet china, cutlery, glassware, linen and equipment- Completion of function delivery sheets in an accurate and timely fashion- Help in preparation of forecast and actual budget function sheets Show less

Hyundai Ehom auto
Mar 2017 - Dec 2017Sales ManagerEveryday responsibilities included:- Managing a sales team.- Tracking sales numbers and overall success.- Initiating training or motivational meetings for the team.- Following up with customers to ensure satisfaction.- Hiring, firing, and managing team responsibilities.- Creating estimated sales forecasts, both short and long-term.- Overseeing sales floor and individual deal closings.

TransferRoom
Sept 2018 - Apr 2019Football scoutAs Scout for Eastern Europe, the everyday routine includes: Contact sports directors of the clubs - Renew contacts with players and clubs - Search for new clubs - Problem-solving - Expand contact network - Watch matches - Traveling - Arrange meetings.

Delta DMD
Aug 2019 - Oct 2019Sales MerchandiserAs Sales Merchandiser, the everyday routine includes: - Plan and develop merchandising strategies that balance customers’ expectations and the company’s objectives- Analyse sales figures, customers reactions, and market trends to anticipate product needs and plan product ranges/stock- Collaborate with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and time-scales- Maximise customer interest and sales levels by displaying products appropriately- Produce layout plans for stores and maintain store shelves and inventory- Forecast profits/sales and plan budgets- Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc- Build constructive customer relationships and team with channel partners to build pipeline and close deals- Remain up to date with the industry’s best practices Show less

Fudbalski klub Voždovac
Jan 2021 - nowTeam Manager
Football Association of Serbia
Apr 2023 - nowTeam Managerhttps://fss.rs/
Licenses & Certifications

Zepter International
Zepter InternationaIJan 2019
Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007
MicrosoftJan 2015
FEFA Open team leader
FEFA FacultyJan 2017
Bank management bacics course
NBSJan 2018
Volunteer Experience
Student Mentor
Issued by Red Cross of Belgrade on Aug 2017
Associated with Marko Nikolić
Languages
- enEnglish
- geGerman
- itItalian
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