Chuck Carruthers

Experience

• 

  RadioShack

  Jan 1996 - Jan 2002

  District Manager Sales | Operations

  Directed 25 stores in the greater St. Louis area from 2000 to 2002. Directed 31 stores in the greater Memphis area including western Tennessee and northern Mississippi in 2000. Directed 31 stores in Southern Indiana, Southern Illinois, and Western Kentucky from 1996 to 2000. Offered staff guidance in the areas of customer sales and service, product presentation and merchandising, organization, time management and multitasking. Implemented all corporate goals to increase profits and analyzed financial reports to determine business needs. Demonstrated a high level of efficiency and performance, as evidenced by the districts positive yearly overall rank and review. Key Accomplishments:• #1 Midwest Division in Wireless Hit Rate• “Perfect Season” Award Winner Show less

• 

  Waddell & Reed

  Jan 2002 - Jan 2003

  Financial Planner

  Through the use of a comprehensive financial planning process, I helped individuals and companies create a financial plan to achieve their goals and dreams. Created marketing strategies to reach my target audience. Collaborated with clients and their current advisors to clarify their current financial situation and prioritize their financial goals accurately.

• 

  Sprint Nextel

  Jan 2003 - Jan 2010

  District Manager Sales | Operations

  Led a team of 13 Store Managers and 150 total employees in reaching and exceeding sales goals. Created and implemented training programs for Managers and Retail Consultants that covered recruiting, interviewing, customer service, sales, coaching, merchandising, and operational control. Focused on driving sales, building high performance teams and executing operational discipline and accountability. Promoted a strong selling culture and entrepreneurial spirit within the district. Supported Store Managers in selecting, training and developing effective retail teams. As a member of the Best Practices team, I helped develop and implement more that 30 sales and operational programs that helped create a better in-store experience for both employees and customers. Key Accomplishments:• Developed, established, and maintained a sales plan that increased data attach rate by 22.3% over a one-year period. • Increased new activations from 6653 units to 9489 units (43%) in a one-year period.• Analyzed and created a strategy that resulted in an increased Customer Experience Scores of 16.44% in high volume service centers over a six-month period. • Improved Corporate Audit Scores by 20.16% over a six-month period. Completed monthly operational checklists to ensure stores achieved operational and financial goals. Show less

• 

  TCC, Verizon Authorized Retailer

  Jan 2011 - Jan 2017

  Led a team of 13 Store Managers and 50 total employees in reaching and exceeding sales goals. Focused on driving sales, building high performance teams and executing operational discipline and accountability. Promoted a strong selling culture and entrepreneurial spirit within the district. Supported Store Managers in selecting, training and developing effective retail teams.Key Accomplishments - Increased New Activation's by 23%- Increased Accessory Revenue by 24%- Increased Gross Profit by 16.5%- Increased Net Profit by 43% Show less

  • Sales Market Manager

    Jun 2016 - Jan 2017

  • District Operations Manager

    Mar 2015 - Jun 2016

  • Regional Manager

    Jan 2011 - Mar 2015
• 

  Russell Cellular

  Mar 2017 - May 2020

  District Sales Manager

  I led a team of 6 Store Managers in reaching and exceeding sales goals. Focused on driving sales, building high performance teams and executing operational discipline and accountability. I support Store Managers in selecting, training and developing effective team members through weekly store visits.Key Accomplishments: - 29% Year over Year New activation growth