
Colleen Duerr
Clinical Manager

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About me
Director Of Critical Care
Education

University of Maryland University College
2017 - 2019Master of Business Administration - MBA Business Administration and Management, General
University of Maryland Baltimore County
1987 - 1989Bachelor's degree Registered Nursing/Registered Nurse
Experience

Carroll Hospital Center
Jan 1997 - Jan 2016Clinical Manager• Managed multiple departments, including IMC, PCU, and Electrocardiology.• Successfully implemented Stroke Program initiative leading to certification as a Stroke Certified Hospital.• Certified Green Belt in Six Sigma, active participant in PI and Lean activities across multiple departments. • Facilitated Nurse-Physician collaboration to promote quality patient care.• Represented Nursing on IT design team across multiple rollouts of various EMRs, including (McKesson, Paragon).• Participated in multiple teams in establishing best practices across the organization. • Recognized as the top nurse manager based on last two staff satisfaction surveys. • Effective responsiveness and follow-through to all levels of patient-care providers and Administration.• Maintained bedside clinical skills along with EMR documentation.• Managed a diverse group of clinical and ancillary staff members maintaining high staff morale, productivity, and overtime.• Prepared and monitored capital, salary, and operating expense budgets, developed corrective actions to ensure budget compliance across multiple departments.• Assumed staff scheduling to ensure compliance to labor budget, concurrently mentored patient care coordinator(s) on IMC unit to assume, and ultimately transferred responsibility to patient care coordinators. Show less
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Hanover Hospital (Hanover, PA)
Jun 2016 - Jan 2021Director• Acts as a liaison between Nursing Supervisor group and unit Managers/Directors. • Reinforce department/hospital Performance Standards with employees with assisting with developing staff in excellent customer service. • Facilitates involvement in the Nursing Division strategic initiative. • Demonstrates the ability to independently coach and manage-up staff reinforcing Just Culture. • Supports evidenced-based solutions to drive excellence in patient care.• Works closely with the Emergency Management team to assure emergency preparedness and safety awareness. • Participates in and contributes to efforts to improve the patient flow process. Show less

UPMC Memorial
Jan 2021 - Jun 2022Clinical Director
Beaufort Memorial Hospital
Jun 2022 - nowDirector of Critical Care
Licenses & Certifications

Six Sigma Green Belt
Lean Hospitals, LLC
Languages
- enEnglish
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