Nicholl Hardwick

Experience

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  Africa Health Organisation

  Jan 2016 - Apr 2017

  Research Volunteer

  • Researched policies and programs that could help the charity create a strategy of implimentation.• Drafted and planned fundraising activities as well as identified fundraising opportunities.

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  WRITERS' CENTRE NORWICH

  Mar 2016 - Jul 2018

  Youth Ambassador and Creative Writing Workshop Leader

  • Went to local schools across Norwich creating, coordinating and leading creative literature workshops to children, as well as performing the role of Chief Editor for literary pieces and collections.• Successfully worked within a team in order to carry out events such as the BBC Voices Project ‘The Fiercest Light’ which was also made into a film.

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  The F-Word

  Sept 2017 - Oct 2018

  Guest Blog Editor

  • One of two editors for the Guest Blog section of the feminist webzine 'The F-Word'.• Edited, reviewed and published submissions which conformed to a strict style guide. Second edit other sections work (e.g., features, film etc.), and contributed to the social media presence of the webzine.

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  University of East Anglia

  Oct 2017 - Mar 2018

  Archivist

  • Transcribed the letters of famous author Doris Lessing. Had access to important documentation and worked with different translation software programmes to digitize her manuscripts.• Catalogued and summarized embargoed collections and operated OCR software.

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  Living Wage Norwich

  Oct 2017 - Feb 2018

  Charity Campaigns Intern

  • Created source material, planned campaigns, applied for funding bids, delivered events and organised promotional activities. All in the aim of raising awareness of the real Living Wage mission.• Recruited and coordinated small groups of volunteers, undertook cross-platform social media campaigns and raised the online presence of Living Wage Norwich.• Participated in profile raising activities and contributed to the design of promotional materials.

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  THE GROW ORGANISATION UK LIMITED

  Mar 2018 - Jul 2018

  Marketing and Communications Officer

  • Provided support to the CEO and Fundraising Officer of organization through promotion, representation, research and development, and comms.• Oversaw and implemented the effective marketing of both organizations and delivered events that helped raise their profile. Developed and strengthened links with the local and wider community and increased awareness around issues affecting the mental health of veterans. • Researched and sourced fundraising bids and implemented crowdfunding campaigns. • Updated content for website and used Google Analytics to increase web traffic based on report results. Show less

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  Drive Forward Foundation

  Aug 2018 - Apr 2023

  • Provide effective management and support to my team in the form of creating induction plans, caseload reviews, providing guidance to ensure effective performance and database monitoring.• Source and manage contractual partnerships with Local Authorities who wish to benefit from our services.• Act as the Mental Health Lead for the internal counselling services for Looked After Children and Care Leavers. This involves managing partnerships with counsellors, processing referrals and monitoring data.• Creator of charities internal Process Manual which is a 15-page document detailing all relevant processes.• Manage a caseload of Care Leavers and provide 1-2-1 specialist employment and advocacy support.• Develop and deliver a range of practical services to meet caseloads needs including career guidance, job searching, CV preparation, interview skills, advocacy, group sessions, and individual coping techniques. • Understand the complex issues Care Leavers may face and recognise holistic support needs.• Consistently achieved the teams’ highest outcomes in terms of young people finding and sustaining work.• Provide expert advice on welfare benefits, Local Authority entitlements, and immigration guidance.• Promote service to relevant stakeholders to champion DFF and facilitate culture shifts. • Maintain accurate and up to date records on Salesforce database in regard to activity and outcomes.• Supported in the facilitation of the Policy Forum and Care Leavers influencing governmental policy. Specifically focusing on the unnecessary criminalization of young people in and leaving care. Show less • Managed a caseload of Care Leavers and provided 1-2-1 specialist employment and advocacy support.• Assessed the needs of each participant and worked with the young person to develop a personal action plan and encouraged them to participate in the Drive Forward sessions and opportunities.• Achieved the teams’ highest outcomes in terms of helping young people find and sustain work.• Regularly used CRM and Salesforce to maintain accurate records and collect monitoring data.• Successfully advocated for caseload in relation to their housing, financial or mental health situations.• Completed ad-hoc tasks to ensure the steady running of the organization as a whole. This included creating internal policy’s, sourcing training, contributing to funding bids and developing working groups for staff e.g., staff wellbeing working groups, digitization of records working groups etc.• Supported in the facilitation of the Policy Forum and Care Leavers influencing governmental policy.• Ensured our group was working with Westminster and Local Authorities to create effective change. • Successfully campaigned for a protocol to end unnecessary police call outs to Children Homes in London.• Facilitated the running of campaigns and researched relevant areas of interest. This involved submitting FOI’s, sourcing reports and organizing focus groups/case studies.• Contributed to the creation of campaign reports and liaised with stakeholders to increase awareness.• Monitored policy/media spaces for relevant information and suggested questions to parliamentarians.• Managed multiple stakeholder contacts and acted as a point of contact for other organisations. Show less

  • Youth Careers Manager & Political Engagement Officer

    Nov 2021 - Apr 2023

  • Youth Careers Specialist and Policy Officer

    Aug 2018 - Nov 2021
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  Achieve

  May 2023 - Mar 2024

  Service Delivery Manager

  • Manage a team of staff across Greater Manchester to deliver an education, training and employment contract into prison and probation’s service users • Manage and develop the performance of a delivery team to meet targets, deliver agreed contracts and maximise income• Review and deploy staff and other resources appropriately to meet contractual needs, developing local delivery arrangements that are well used and appropriately sited • Set up, deliver and manage other subproject services related to support disadvantaged people• Act as key relationship manager for identified customers, stakeholders, partner organisations and commissioners• Lead and manage a number of practitioners across different sites to deliver their work to our participants• Use data and performance reports from a range of sources to manage operational delivery• Make an active contribution to the implementation, operation and review of quality standards in relation to work with people facing disadvantage, in line with quality assurance processes• Develop strong relationships with a range of subcontractors to ensure they can meet their Key Performance Indicators• Work with Senior colleagues to extend the Charity’s professional networks and promote the broader Career Connect portfolio, influencing provision and seeking additional funding opportunities• Manage effectively delegated budgets, ensuring value for money in all ANWC resources including the deployment of staff • Support the management of change and the development of the workforce Show less

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  Career Connect

  Mar 2024 - now

  Team Manager

  • Manage a team of staff across Manchester and Salford to deliver an education, training, and employment contract (UKSPF) for young people who are NEET or at risk of being NEET.• Performance manage staff to achieve the outcomes for the Manchester and Salford UKSPF contracts. • Establish effective partnerships with other agencies to ensure the achievement of the targets.• Review and deploy staff and other resources appropriately to meet contractual needs, developing local delivery arrangements that are well used and appropriately sited.• Act as key relationship Manager for commissioners.• Make an active contribution to the implementation, operation, and review of quality standards in relation to the work undertaken in a designated area, in line with external accreditation frameworks.• Take a lead role in the development of local delivery plans and contribute to the Charity’s strategic review process.• Work with senior colleagues to extend the Charity’s professional networks and promote the broader Career Connect portfolio, influencing provision and seeking to maximise funding opportunities.• Make an active and effective contribution to the Career Connect management team, representing the Charity at meetings involving a range of organisations and agencies.• Manage effectively delegated budgets, ensuring value for money in all Career Connect resources including the deployment of staff.• Promote the safeguarding and welfare of children, young people and vulnerable adults in accordance with Career Connect Safeguarding policy and procedures.• Respect the confidentiality of all matters in relation to employment and clients. Comply with the requirements of the Data Protection Act 2018, GDPR and other legislation with regard to the processing of any personal data.• Promote and maintain Career Connect policies on Equality, Dignity at Work and Code of Conduct. Show less