Deep Enrich
Arge Auguis
Customer Service Representative
42 followers
Cebu, Central Visayas, Philippines
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About me
Technical Support Specialist @ Newfold Digital | Resolving Complex Technical Issues
Education
Asian Business Institute of e-Technology
2010 - 2012Associate's degree Software development and Computer Hardware
Experience
TeleTech Philippines
Jul 2015 - Oct 2019Customer Service RepresentativeService Resolution Specialist
Newfold Digital
Nov 2019 - Nov 2023Technical Support SpecialistTechnical Support Specialist and Service Resolution
Scott Le Roy Marketing, LLC
Jan 2024 - nowTechnical Specialist
Licenses & Certifications
- View certificate
Customer Service: Handling Abusive Customers
LinkedInSept 2023
- View certificate
Building Rapport with Customers
LinkedInSept 2023 - View certificate
Customer Service Foundations (2020)
LinkedInSept 2023 - View certificate
Customer Service Foundations
LinkedInSept 2023 - View certificate
Server Administration Essential Training
LinkedInSept 2023 - View certificate
Getting Your Website Online
LinkedInSept 2023 - View certificate
Smart Brevity: The Power of Saying More with Less (Book Bite)
LinkedInSept 2023 - View certificate
Jira: Basic Administration
LinkedInSept 2023 - View certificate
WordPress Essential Training
LinkedInSept 2023 - View certificate
Learning the OWASP Top 10
LinkedInSept 2023
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