Taylor Kent

Experience

• 

  DMB Realty Network

  Nov 2011 - May 2012

  Data Entry Assistant

  Input various data sheets for outbound marketing through email and websites, Also kept upkeep in the office environment with social media management and corporate IT (Internet Technology). work with email, server and computer hardware service and upkeep.

• 

  Spine Scottsdale Physical Therapy

  Feb 2012 - Jun 2012

  Physical Therapy Assistant Aide

  Assisted Patients in modality treatment and overall comfort within the physical therapy environment. Helped with stretches and workouts with patients through entire course treatments. Learned to use; ultrasound, electrode diode machines and also maintain a level of happiness and wellness for the patients.

• 

  Farmers Insurance

  Oct 2013 - Jan 2014

  Marketing and Recruitment Manager

  Outbound marketing for an individual Insurance agency and did recruitment through resume screening and phone interviews for positions to open agency's within Farmers.

• 

  Apple

  Jun 2014 - May 2015

  Technical Advisor

  Helped in the isolation and resolve of technical issues with all iOS products. promoted a positive customer experience.

• 

  Pi Kappa Alpha International Fraternity

  Nov 2014 - Nov 2015

  President

  I was elected the 2014-15 President of The Delta Tau Chapter of Pi Kappa Alpha at Arizona State University. During this time I oversaw a budget of roughly $100,000 as well as the actions and bodies of over 130 members on a daily basis. I was required to work with officials of the University and the National HQ to best fulfill the position. During the time of Presidency we created a Philanthropy that will raise $2,000-$3,000 dollars a year for the Tempe Burn Foundation, as well as adopting a street and cleaning up the surrounding streets of Tempe. Show less

• 

  TEKsystems

  Jan 2016 - Jan 2017

  Business Operations Associate

  proficient in the management and collection of accounts receivable associated with one of TEKsystems’ 100+ field offices. Additional responsibilities include invoicing, purchase order tracking and account resolution.

• 

  TEKsystems

  May 2017 - Jan 2023

  The TEKsystems delivery function is an important role in the TEKsystems staffing organization. This function supports staffing business by managing operational activities outside of sales and business development functions. The delivery function varies in responsibility by each account, but a successful delivery team member is responsible for common activities such as on/off boarding of consultants, reporting and metrics to support the consultant activities and issue resolution. - Communicate and/or track consultant requirement details as requested- Collaborating with recruiters and AM’s- Perform periodic customer, project, and solution “health checks” with client project teams- Maintain client relationship and ensure a high level of client satisfaction- Participate in Account Strategy with internal stakeholders- Consolidate project status and budget information across project(s) and/or portfolio of projects Show less

  • Delivery Lead

    Nov 2018 - Jan 2023

  • Senior Business Operations Associate

    May 2017 - Nov 2018
• 

  Accelera IT Solutions

  Jan 2023 - now

  Lead operational strategies and drive efficiency, service excellence, and growth.Develop and implement operational policies, procedures, and best practices to optimize workflow and productivity.Mentor and inspire a high-performing team, fostering a culture of accountability and continuous improvement.Drive strategic initiatives to expand service offerings, penetrate new markets, and capitalize on industry trends.Manage key performance metrics and leverage data-driven insights to drive operational improvements and alignment with business objectives.Cultivate strong relationships with clients, vendors, and partners to enhance service delivery and drive business growth. Show less

  • Chief Operations Officer

    Apr 2024 - now

  • Information Technology Operations Project Manager

    Jan 2023 - Apr 2024