Libor Diepolt

Experience

• 

  FIRO-tour.cz

  Feb 2000 - Apr 2006

  Director for Marketing and Sales

  • I led the sales department with about 30 employees (product managers), I was directly responsible for the director of the CK FIRO-tour• Created a marketing and business strategy and I was responsible for its implementation and fulfillment• Created a year-round sales promotion, media plans (print, TV, internet), managed the organization of trade fairs in the Czech Republic and abroad• I have achieved a constant year-on-year increase in volume by about 10-20%, in 2006 the company achieved a financial turnover of more than CZK 1 billion• I have often worked abroad, where I have been dealing with foreign suppliers of tourism services, I have negotiated accommodation capacities, travel itineraries and pricing conditions• The travel agency grown from the regional TA, which initially offered only destinations in Europe (especially Scandinavia) to a TA of nationwide importance with the worldwide product (2006: 3rd largest tour operator on the Czech market)• I have successfully negotiated with renowned airlines (Emirates, British Airways, Cathay Pacific) together with the negotiating team we negotiated our own charter flights (in cooperation with Travel Service) and exclusive cooperation with CSA• In 2003 we received a silver diploma for cooperation with CSA - quality of cooperation, opening new destinations, increasing the volume of airline productivity• I searched for and established new branches of the travel agency, which subsequently showed positive trade balances• Managed to implement new sales software to enable connections between branches when selling tours• Implemented sales promotion activities - 90% of my work involved the preparation of sales catalogues, another part of regular programs – sales presentation (Road Show) - for authorised dealers• My work significantly contributed to the fact that between 2000 and 2006 there was an increase in the number of agency’s clients by 36% Show less

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  Euro-Center Prague s.r.o.

  May 2007 - Jul 2019

  General Manager

  • I have set up a new management and production process system, introduced performance and quality control• Succeeded in completely changing the corporate culture of the originally destabilised company• Transformed the structure of the company - creating new or deepening the existing sections (transport section, CRM and HR ...) in order to create the potential for growth of the company• As a result, the business volume of existing clients grew by 35%, with an average profitability of 15%• Today I run a stable company with more than 100 employees, providing world-class quality services.• I manage a commercial, operational, technical and HR department, a total of 8 subordinates• I am responsible for the results of operations, creating budgets and forecasts, I am responsible for compliance with business plans • I lead an international business team where the premium clients are travel insurance companies from Scandinavia and Germany. We make a turnover of 200 million CZK• Also personally realise new foreign acquisitions - I have acquired foreign travel insurance companies from Denmark, Sweden and Germany • Close contracts abroad with the top management of insurance companies and health care facilities, I set the terms of cooperation for a demanding client segment (Scandinavian quality)• Changed the concept of medical supervision of business cases, enabled the acquisition of new doctors and nurses. The share of business cases requiring medical supervision increased to 90%• I developed a new business case assortment system, which accelerated the process and improved the quality of claims settlement • Stood up for the MediCall service - we provide insured clients abroad• The company under my leadership achieves a year-on-year increase in the volume of business case production by 48% and the current profitability of the company is 28% Show less

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  Discoverybakers s.r.o.

  Jul 2019 - now

  Discoverybakers.com, CEO - founder