Deep Enrich
Oliver Ortega
Instructor
655 followers
Philadelphia, Pennsylvania, United States
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About me
Senior Product Application Engineer
Education
Instituto Tecnologico de Santo Domingo
-Engineer's degree Electronics and Communications Engineering
Instituto Tecnológico de Santo Domingo
-Bachelors Degree in Electronics and Communications Engineering
Experience
Brightstar
Mar 2013 - Mar 2013InstructorResponsible for staff training to implement LTE network at Tricom.
TEAM
Jul 2013 - Mar 2014Automation Engineering AssistantDesigning, optimizing and implementing automated industrial systems.
Rockwell Automation
Apr 2014 - Aug 2024Provide Pre and Post sales technical support on Rockwell Automation's Sensing and Connectivity Business (SSCB) to customers, distributors and integrators. As a member of the Sensing and Safety Technical Support team, this position serves as the primary Rockwell Automation technical support for SSCB products in the US, and primary escalation point for other support centers worldwide. General responsibilities include but are not limited to:Provide Technical support on SSCB products via Phone, email and internetSetup and test customer applications in Lab environmentCreate and edit knowledgebase documentsResolving on-the-job customer issuesProviding competitive cross references on competitor products Show less
SSCB Product Application Engineer
Apr 2014 - Aug 2024Senior Product Application Engineer
Apr 2014 - Aug 2024
Licenses & Certifications
Lean Six Sigma Transactional Yellow Belt Certification
Rockwell AutomationJul 2020
Languages
- enEnglish
- spSpanish
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