Laurel Balcanoff

Laurel Balcanoff

Studio Manager

location of Laurel BalcanoffHigh Falls, New York, United States

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  • Timeline

  • About me

    Senior Manager, Learning and Development at Alma

  • Education

    • Middlebury College

      -
      Middlebury Language School French

      Spent a summer at the Middleburg Language School to enhance writing, linguistic, and cultural fluency in French.

    • Université Paul Valéry - Montpellier III

      2012 -
      Environmental Studies
    • Mount Holyoke College

      2010 - 2014
      Bachelor's degree Environmental Studies

      Mary Jean Hale Fellowship for Summer Research, The Sarah-Bolling House Denby Travel Fund Award, and The Laurel Fellowship for Study Abroad

  • Experience

    • Alberto Guglielmi Photography

      Jan 2015 - Apr 2016
      Studio Manager
    • RMB Casting

      Nov 2015 - Apr 2016
      Casting Assistant
    • WeWork

      Apr 2016 - Jun 2021

      Joined the Learning team as a regional trainer for the Community department before being promoted to the global learning team to scope, design, and lead learning efforts for all functions in four global regions: USA, EMEA, LATAM, and APAC - Facilitated and project managed global orientation and onboarding- Partnered with the Office of Inclusion on scoping, designing, updating, and measuring the success of DEIB learning materials, communications, and experience- Designed learning material for Community-specific onboarding and training Show less - Facilitate WeWork Community onboarding for new employees in the Tri-State territory- Support the General Manager and Community Directors to train current employees based on the market needs through hands-on feedback and individualized learning plans- Partner with the global learning team to ensure Community learning is effective and representative of WeWork’s brand- Facilitate core learning sessions by being certified through Train the Trainer sessions on core learning workshops that need to be rolled out such as interviewing skills, developing your personal mission & telling your story, how to coach, give feedback, and provide development conversations.- Evaluate training effectiveness and needs through ongoing communication with Community Managers, Community Directors, Directors of Operations and Territory General Managers- Create scalable training programs that support the rapid growth of the Tri-State territory Show less - Supported the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of a 125,000 square foot facility with 2,800 WeWork members- Enforced a level of uncompromising cleanliness, including management of the team of twelve bilingual Community Service Associates to ensure cleaning and pantry responsibilities were executed daily to the highest standard.- Worked closely with Facilities Manager and Facilities Leads in overseeing projects from start-to-finish to improve the physical health of building- Acted as the point of contact between building management, contract workers, WeWork corporate HQ, and 6 enterprise accounts- Oversaw the accounts for 550 companies to ensure invoices were correct, up-to-date, and paid on time Show less

      • Senior Lead, Global Learning & Development

        Dec 2019 - Jun 2021
      • Learning Specialist

        Jul 2018 - Dec 2019
      • Community Lead

        Nov 2016 - Jul 2018
      • Community Associate

        Apr 2016 - Nov 2016
    • Medly

      Jul 2021 - Sept 2022
      Manager, Talent Management

      - Responsible for the design, iteration, and delivery of our virtual Day 1 orientation - Lead rollout of HR Compliance and Pharmacy Compliance for accreditation's URAC and ACHC - Project manage the implementation and launch of two HR systems: Greenhouse for Talent Acquisition and WorkRamp as our companywide Learning Management System- Design, launch, and facilitate a four-part multimodal manager training program

    • Alma

      Oct 2022 - now
      • Senior Manager, Learning and Development

        Apr 2024 - now
      • Manager, Learning and Development

        Oct 2022 - Apr 2024
  • Licenses & Certifications

    • CPR & AED

      American Red Cross
      Mar 2018
      View certificate certificate
    • Leadership Training | Managing Together

      WeWork
      Mar 2019
  • Volunteer Experience

    • Volunteer

      Issued by New York Cares on Jun 2013
      New York CaresAssociated with Laurel Balcanoff
    • Meal Server

      Issued by The Bowery Mission on Dec 2017
      The Bowery MissionAssociated with Laurel Balcanoff
    • Volunteer

      Issued by Kaiser Permanente on Jan 2015
      Kaiser PermanenteAssociated with Laurel Balcanoff