Mladen Zivanovic

Mladen Zivanovic

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  • Timeline

  • About me

    Head of Distribution Channels and Project Management at ProCredit Bank a.d Belgrade

  • Education

    • COTRUGLI Business School

      2019 - 2021
      Executive MBA Business Administration and Management, General
    • University of Belgrade

      2005 - 2011
      Graduate Electrical Engineer Telecommunications and Information Technology
    • University of Belgrade

      2011 - 2013
      Master of Science (MSc) Electrical engineering and computer science
  • Experience

    • Banca Intesa Beograd

      Jul 2012 - Jan 2017

      Key responsibilities:• Planning, executing and managing IT audits, risk assessments and gap analysis to identify vulnerability and compliance issues;• Managing audit team, daily activities and project progress to meet all milestones;• Assessing IT processes design and testing its operational effectiveness and efficiency utilizing COBIT, ITIL, ISO 20000 and ISO 27001;• Developing IT audit programs based on risk assessment, compliance requirements and industry best practice;• Assessing business and IT processes supporting digital banking channels (online banking) and payment cards;• Checking compliance with external & internal requirements for IT (European and local regulators requirements);• Performing walkthroughs of operations and related systems to understand the business segment identifying all relevant risk points;• Supporting financial auditors for testing application controls and ensuring that financial information is correctly stored and processed in Information Systems ensuring confidentiality, integrity and availability;• Preparing reports clearly summarizing findings, risks, recommendations and significance;• Communicating reports to senior managers and monitor corrective activities implementation. Show less Key responsibilities:• Performing IT audits and support functions audits as a team member;• Creating test plans, testing and reporting;• Assessing IT processes design and testing its operational effectiveness and efficiency utilizing COBIT, ITIL, ISO 20000 and ISO 27001;• Assessing banking support functions processes (risk management, procurement, back office, logistics, organization, project management, marketing, compliance);• Preparing reports clearly summarizing findings, risks, recommendations and significance;• Monitoring implementation of corrective activities. Show less

      • Senior IT Auditor

        Sept 2013 - Jan 2017
      • Internal Auditor

        Jul 2012 - Sept 2013
    • ProCredit Bank a.d Belgrade

      Jan 2017 - now
      • Head of Distribution Channels and Project Management

        Oct 2018 - now
      • Group IT Auditor

        Jan 2017 - Oct 2018
  • Licenses & Certifications

    • ITIL v3 Foundation

      AXELOS Global Best Practice
      Nov 2016
    • Certified Information Systems Auditor (CISA)

      ISACA
      Nov 2015
      View certificate certificate